McAlisters Deli Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about McAlisters Deli over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

McAlisters Deli complaint process

Do you have a dispute or had a bad customer experience with McAlisters Deli? Submit your McAlisters Deli complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of McAlisters Deli.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional McAlisters Deli complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about McAlisters Deli?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

McAlisters Deli complaints chart

We have received 40 complaints about McAlisters Deli over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

McAlisters Deli complaint statistics

Curious about McAlisters Deli's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

144
Total complaints
144
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 144 ratings

How to contact the customer service of McAlisters Deli?

Below, you will find the contact information for the complaint department of McAlisters Deli. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-330-4313
Contact form:

You can contact the customer service of McAlisters Deli by calling 1-888-330-4313. If you want to reach out to McAlisters Deli through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

McAlisters Deli reviews: (144)

Authentic experiences shared by our community for your benefit.

Bad food

Complaint from Connie56 on 10 September 2022 about McAlisters Deli.

I ordered 2 harvest chicken sandwich Took the sandwiches back because they were wrong refixed them dumped the meat onto a new sandwich but left out other things called asked to speak to a manager was on hold for 18min... Read more

Comments: 0
Rating:

poor and very slow service.

Complaint from willj@wiztechs.com on 08 September 2022 about McAlisters Deli.

Service is getting slower and slower. Sandwiches are poorly made and service is unbelievably slow. I stopped in at noon today. There were six to seven customers waiting to be served. After waiting for a few minutes, I was told... Read more

Comments: 0
Rating:

Drive Up

Complaint from Barbie Fink on 07 September 2022 about McAlisters Deli.

Waited 45 minutes in line for a tea...Thought it would be fast because there were only 3 cars in front of me..There is a sign posted that says please move forward...but no one moved.... I am done with the Drive... Read more

Comments: 0
Rating:

Rude Cashier named Deserei

Complaint from Anonymous to public on 01 September 2022 about McAlisters Deli.

The cashier named Deserei was extremely rude. My husband and I upon speaking to her at the register happily said, hi. And she did NOT greet us. After we placed our order, we said, Thank you. And once again she... Read more

Comments: 0
Rating:

burnt sandwich

Complaint from MOTOR CITY on 20 August 2022 about McAlisters Deli.

no care in sandwich quality, burnt bread when bread just needs to be toasted, poor pick up service. Read more

Comments: 0
Rating:

Incomplete pickup order . . . . AGAIN !!

Complaint from Brad0405 on 18 August 2022 about McAlisters Deli.

Does it do any good for us to send complaints to this site ??? We repeatedly get pickup orders that are not complete. The receipt reflects that we are charged for modification andor additions to only get home and find additions... Read more

Comments: 0
Rating:

Food

Complaint from Donnaterry on 16 August 2022 about McAlisters Deli.

I'm a bed ridden cancer patient. At least 1 a week, we order from them. The last 2 weeks, no pickle, if pickles they are old. Today hardly no meat on bread. Order has been wrong. I'm giving them another... Read more

Comments: 0
Rating:

Mistreated

Complaint from Loopman on 16 August 2022 about McAlisters Deli.

I witnessed a manager force an employee to do pushups because the employee was unable to tell him what items were supposed to be used to prepare a sandwich Read more

Comments: 0
Rating:

Time it took to receive food.

Complaint from I want my pickle on 15 August 2022 about McAlisters Deli.

We ordered at 7:08pm. At 7:45pm I went back to the counter to ask about food. It was left on the server window while they served the large party behind us. We received our food at 750pm. Without the pickles. Read more

Comments: 0
Rating:

Manager

Complaint from Lirette11 on 10 August 2022 about McAlisters Deli.

As I was ordering the cashier was so professional and EXTREMELY nice. I ordered a spud and she said wait one second so I can see how long it will take. She stayed up front but leaned over and asked... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?