Mastercard Complaint Sentiment: Neutral

Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Mastercard complaint process

Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mastercard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Mastercard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Mastercard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Mastercard complaints chart

We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.

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Mastercard complaint statistics

Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

128
Total complaints
128
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 128 ratings

How to contact the customer service of Mastercard?

Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-627-8372
Contact form:

You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Mastercard reviews: (128)

Authentic experiences shared by our community for your benefit.

FRAUD DISPUTE

Complaint from P.T. Bongers on 25 January 2021 about Mastercard.

MasterCard Dear SirMadam, Reference: Fxcn.vip Starting 6th of September 2020, I fell victim to a fraudulent Crypto Currency Forex Binary Options company named Fxcn.vip (“the Company”). Money was transferred from my account to the Company via credit card for a total... Read more

Comments: 0
Rating:

No refund for 1 month

Complaint from Klaigroup90@gmail.com on 23 January 2021 about Mastercard.

I used my master card online on application Talabat and they declined the order after they withdraw the money And since 28 of December 2020 they promised that they did the refund and till today I didnt get my... Read more

Comments: 0
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Misposted Balance transfer

Complaint from PDEOD34 on 21 January 2021 about Mastercard.

I have already made a complaint on complain.biz about a problem regarding a balance transfer that I made to BJs Mastercard. On December 30 I took advantage of a balance transfer offer I received from Citibank. 0% financing... Read more

Comments: 0
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Withdrawel

Complaint from kevinj1962 on 15 January 2021 about Mastercard.

I made a withdrawel from a Betting account of £36 as I wanted to spend it elsewhere but the withdrawel was declined by my bank (Monzo) after a live chat with the bank they told me that Mastercard had declined... Read more

Comments: 0
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MasterCard suspended donations to political candidates

Complaint from Mike Cherasaro on 13 January 2021 about Mastercard.

MasterCard suspended any donations to any of the GOP members who objected to the electoral college vote. This is a part of our governments process and it is something that Democrats did several years ago and MasterCard did nothing about... Read more

Comments: 0
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Unlawful subscription debits against my credit card

Complaint from blesg on 11 January 2021 about Mastercard.

I have taken up a free trial period subscription with Kayo Sports who granted permission to cancel within two weeks, but I cancelled the very next day. I have also cancelled with them on two other occasions and no matter... Read more

Comments: 0
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Refund due to fraud

Complaint from Yasser on 05 January 2021 about Mastercard.

I have signed in at www.drnajeeblectuers.com for an offer 5$ instead of 299$ for one day...after submitting card data and singing in I found that they withdrawn 299$ instead of 5$ as in offer...I also discovered that he did that... Read more

Comments: 0
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