Marlboro Complaint Sentiment: Neutral

Our sentiment meter has detected that Marlboro complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Marlboro, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Marlboro complaint process

Do you have a dispute or had a bad customer experience with Marlboro? Submit your Marlboro complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marlboro.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marlboro complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Marlboro?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Marlboro complaints chart

We have received 13 complaints about Marlboro over the last 12 months. The graph below shows a monthly breakdown.

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Marlboro complaint statistics

Curious about Marlboro's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

98
Total complaints
98
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 98 ratings

Marlboro reviews: (98)

Authentic experiences shared by our community for your benefit.

Marlboro red filters

Complaint from Lcarlson on 06 November 2021 about Marlboro.

I have been a loyal customer of 2 packs per day for over 30 years. I don't know what you've changed but the filters are no longer wrapped properly making it impossible to even take a drag. Also cherry falls... Read more

Comments: 0
Rating:

Stalle cigarettes

Complaint from Stephanie ls1969 on 30 October 2021 about Marlboro.

I have Ben smoking Marlboro for many years I bought a carton and why was they stale Read more

Comments: 0
Rating:

Never bought a pack like this before

Complaint from Akallday on 20 October 2021 about Marlboro.

I I bought a pack of Marlboro Reds the lettering is really dark and big and they taste like perfume and smell like perfume grossest pack of cigarettes I've ever bought in my whole life Read more

Comments: 0
Rating:

Bad filters

Complaint from Usdjass1 on 09 September 2021 about Marlboro.

I purchased two packs of Marlboro lights (now gold pack). To my surprise, the filters were not white but brown. While smoking this pack, five of the cigarettes broke at the filter and I was unable to smoke.... Read more

Comments: 0
Rating:

Change of cigarettes????

Complaint from Jon1rt on 04 September 2021 about Marlboro.

Did you change the way you make your cigarettes? Last 2 weeks wife and i have noticed that your Marlboro light 100's special selects have been going out by themselves and the cherry's just suddenly fall off.... Read more

Comments: 0
Rating:

Sparking and burning down fast

Complaint from Mr paul on 02 September 2021 about Marlboro.

I noticed that the cigarette was popping and sparkling and burning fast if I holding if without smoking it it literally was like watching a fire work show that lasted 2 minutes not good at all I go out... Read more

Comments: 0
Rating:

Crushed cigarettes

Complaint from Worm89 on 21 August 2021 about Marlboro.

I bought 3 cartons of Marlboro mental shorts when I was vacationing there because they were cheaper then home in Wisconsin and a bunch of the cigarettes in each pack are all messed up at the end the paper is... Read more

Comments: 0
Rating:

Filters

Complaint from Bjo on 11 August 2021 about Marlboro.

I bought a carton of Marlboro Lights at tobacco store and some packs had excessive paper hang off the end and I had to cut them off to see the end of filter. Read more

Comments: 0
Rating:

Stale cigarettes

Complaint from Kpatterson on 29 July 2021 about Marlboro.

The last five packs of Marlboro menthol light shorts have been beyond stale. Sick of paying $7 for stake cigarettes that give me a headache. Read more

Comments: 0
Rating:

About local cigarette

Complaint from Amit kumar on 21 July 2021 about Marlboro.

Whenever i buy marlboro light cigarette n then i lit the cigarette its completely different in taste i can’t properly smoke Read more

Comments: 0
Rating:

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