Complaint: Lost luggage lock

on 13 September 2019 about Alaska Airlines in category Airlines

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My complaint:

At the Alaska TSA check in in SMF (Sacramento, CA) even I have paid extra for pre-flight check in, I had to take off my shoes, etc. and my bags open and re-locked. When I retrieved my bags at Boise, ID, One of my two yellow Magellan combination locks was gone!!!!!!
The Sacramento TSA agent was not properly trained!!!!!!!!!!!!!!

0 0 vote
Justified complaint?

Suggested solution:

I want to be reimbursed for the lost lock which currently sells for $60.00.
Also, an apology for the agent being unkindly to an elder lady (I am 80 years old).

Message from Robin from

1 year ago - We have posted a tweet about your new complaint about Alaska Airlines

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