Complaint: Loss of coins

on 17 October 2020 about Playtika in category Gambling

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My complaint:

I purchased a new phone on August 4..At the time I had 2 billion plus coins. They didn’t carry over to my new phone..l have asked you repeatedly to return the coins to no avail. Please do the right thing and return the coins. Thanks.

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Justified complaint?

Suggested solution:

Return the coins.

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