It seems that every time I buy bananas they seem to feel fine but inside there seems to be so many issues. They just look like they are going off inside or they don't look right. I want... Read more
Lidl complaints
Lidl Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Lidl complaint process
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lidl.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Lidl complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Lidl?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Lidl complaints chart
We have received 19 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Lidl complaint statistics
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
229
Total complaints
228
Open Complaints
0
Complaints pending
1
Complaints resolved
1.4
229 ratings
How to contact the customer service of Lidl?
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Lidl through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Lidl reviews: (229)
Authentic experiences shared by our community for your benefit.
Watermelon
Complaint from KSUNDBYE on 12 July 2022 about Lidl.
Bought a watermelon today for a dessert for a church meeting and when I cut it open it was not ripe, in fact it was white inside and not red. I live about 30 minutes from this store so... Read more
Refusal to Assist
Complaint from Cu Uladh on 11 July 2022 about Lidl.
On 872022 in Lidl, Moore Street, I went to the automatic checkout with my groceries. I requested assistance because I cannot use the automatic cost calculators. I lady of colour said she would show me how to use... Read more
Bad Sunkist Navel Oranges
Complaint from Pattycakes on 10 July 2022 about Lidl.
Bought a bag of oranges and the taste is terrible. They are the most bitter, unsatisfactory tasting oranges I have ever had. Would have brought back to store, but we kept trying one by one hoping they were't all bad.... Read more
absolutely awful produce
Complaint from Lsmc119 on 03 July 2022 about Lidl.
I couldnt wait for your garden city park location to open! My first visit I was unimpressed with it all the only thing that kept me coming back was the low prices on eggs, milk cheese. My second ... Read more
Employee called ( Schmidt )
Complaint from Mostafa on 11 June 2022 about Lidl.
I came to Lidl at the time 17:30 on 11th June to buy some things, and finished at 18:00, when I went to the cashier to pay, The employee Schmidt in searched my backpack impolitely and finally when she finished... Read more
misleading product
Complaint from queenking on 08 June 2022 about Lidl.
I bought a packet of FRITTO MISTO claiming there are prawns and squid in the packet,all i could taste was the squid no prawns i also complained about a bottle of alcohol some months back explaining that the alchol seemed... Read more
Drug addicts
Complaint from Andrew deeming on 03 June 2022 about Lidl.
Drug addicts allowed to sit and beg next to trolleys and no one does anything n makes me uncomfortable using the store. Read more
Discrimination elderly and disabled person
Complaint from jaszczak009@wp.pl on 27 May 2022 about Lidl.
Complaint. Regarding the discrimination against me that took place in LiDL Rochdale.on26052022 time:11:09:55 made by a LidL employee TID: 4476, MID: 87573. My name is Urszula Banach I am 79 years old and I am disabled person receiving Attendance Allowance... Read more
Shopped at the Maryport store on Thursday May 26th st 5pm. The young woman working on the checkout was having problems with the scanner. It was her first time on the checkout. She called for another staff member to... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
