While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lidl.
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Finally, we can turn your complaint into a professional Lidl complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 20 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Lidl through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from cjl on 24 August 2022 about Lidl.
This product should not be on sale as it encourages vandalism. Drawing on the streets is graffiti. Your legal team should contract the Highways Department and check the legal implications. Read more
Complaint from Disgruntle Customer on 21 August 2022 about Lidl.
I was in the Lidl store located off Old Keene Mill Road tonight (Aug.18,2022) and experienced so much humilation and threatening behavior from Veronica (the Supervisor) and the entire administrative team. The incident started when this male cashier... Read more
Complaint from john mac on 15 August 2022 about Lidl.
Today we called at our local Lidl (above) and, amongst other items picked up a dozen 1litre bottles of Freeway Ginger Ale-as we have done many times before. When we got to the till we were advised that a new... Read more
1st let me start out by saying, I LOVE YOUR STORE. I'm a Second Time Shopper and Both Time's the Handle s Ripped off the Bags,IMMEDIATELY. Being Handicapped it makes it Very Difficult. Will Continue Shopping There,Just Thought You Should Be Aware. Thank... Read more
Complaint from babsd on 07 August 2022 about Lidl.
Lidl is my go-to store but experienced poor service situation that I deem needs to be communicated. Three of the few items I purchased where wafer cookies where the price of .95 was clearly communicated. I noticed... Read more
Complaint from Clarkechristine69@yahoo.co.uk on 04 August 2022 about Lidl.
I bought a packet of fresh meatballs from the fridge which stated contains 25. Great I thought as I'm having 4 guests for lunch, when I opened the package I was angry to find only 20 meatballs, this meant... Read more
Complaint from MRS W on 29 July 2022 about Lidl.
Today I purchased two sun chair cushions, I was over charged as it seems I paid for Two Cushions at 24.99, went back to Lidl and was refunded the difference for one cushion , when I got home I found... Read more
Complaint from Lars186 on 28 July 2022 about Lidl.
Everytime i have been in the store is a mess and there is definitely not enough staff that work there or staff that care. But on another side it looks like the store gets no help from the HQ etc...... Read more
Complaint from PUNNE33 on 22 July 2022 about Lidl.
I HAVE BEEN SHOPPING YOUR CO. HERE AND IN GERMANY FOR MANY YEARS AND FOUNDED VERY REWARDING BUT AT MY LAST TRIP TODAY I FOUND 2 ITEMS WHICH WERE TROUBLING Read more
Complaint from dinu@1202 on 21 July 2022 about Lidl.
Frylight spray oil The price on the shelf was 1.49 after getting home when I checked the receipt I have been charged 1.99 each My name is Dinesh Dattani Lidl plus number 77440004614844790 Thank you hope to hear from you... Read more
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