While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lidl over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Lidl? Submit your Lidl complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about Lidl over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lidl's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lidl. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Lidl through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from patflyer on 24 December 2022 about Lidl.
A customer had a dog in the store off leash This was not a service dog. When I addressed it to an employee, The employee stated he did not give two s--ts about it. Animals in the store are a health... Read more
Complaint from Barbara kazana on 20 December 2022 about Lidl.
This has happened many times. Your weekend sale items are only available a few hours. On Sat Dec 17, Lidl advertised 90% ground beef at $2.99. I was at the store by 11 am on Sat, the first day of... Read more
Complaint from Em3 on 14 December 2022 about Lidl.
I was accused of shop lifting when telling the store colleagues twice I had paid for the item for him to chase me out of the store and make a big scene when he was totally wrong and I had... Read more
Complaint from audrey s. daly on 13 December 2022 about Lidl.
Lidl in Lansdale Pa has had indoor bathrooms blocked off for months and months. Only outdoor porta potties. This might be a health code violation and is very hard on seniors and handicapped customers. I am angry upset and shocked... Read more
Complaint from AnnG on 05 December 2022 about Lidl.
Checkout girl ignored clients while conducting a conversation with someone behind her. She overcharged me on two items and discarded invoice. I asked for a copy but didn’t see the error till I got home. I shop in Lidl ballinasloe and Gort and... Read more
Complaint from dihowen@icloud.com on 03 December 2022 about Lidl.
Asked member of staff about return of faulty item he told me I then asked if he could let me pay for 2 items I had and he said no in a very loud voice I’m closed ,I think everyone... Read more
Complaint from Minaawadallah on 17 November 2022 about Lidl.
Twice I asked for a double clearance of my cart at the Lidl store, although it was clearly empty and nothing in it. At the checkout, the cashier asked twice to see in front of everyone. I am not the only... Read more
Complaint from Yav on 09 November 2022 about Lidl.
I go for shopping at Lidl and two lady come to me and treat me like theif and they grab my jacket and check tags and tell me you stole it from the mall and you wear it from here... Read more
Complaint from Second class citizen on 30 September 2022 about Lidl.
I went in and picked up a household plant and went to queue. I was holding the plant in one hand and before the cashier was even finished dealing with the customer ahead of me she started yelling at me... Read more
Complaint from Sharonphiebig on 14 September 2022 about Lidl.
Bought nine bags of pretzels. Charged 2.39. Price on shelf said 2.05. Told cashier. They got supervisor who. He led and they said they made the change. Since I had a coupon 10 off 40 I had to.... Read more
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