Complaint: Late and freezing cold food

on 19 July 2021 about Pizza Hut in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered a pizza chips onion rings from Pizza Hut,when it eventually got to me because it was over 40 minutes late,the chips and onion rings were stone cold so I couldn’t eat them,the pizza was pretty cold too,I’m not very happy about this.

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Justified complaint?

Suggested solution:

I would like a refund as my guests had to go because it was late and when I tried it I was so disappointed as I had spent almost £40 on a meal that couldn’t be enjoyed.

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