Complaint: lack of urgency to receive new non addict patients!

on 27 December 2018 about Coleman Professional Services in category Healthcare

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My complaint:

I been trying to retain the services of a therapist or physiciateist for 4 months! I sat in the waiting area for 4 hrs before I decided to leave! And I was referred by my primary care physician to them so i gave them another chance.I called and I was supposed to hear back from them the same day but it took two weeks.and then after a 3 week game of phone tag still seems that they are more concerned with recovering addicts than people who aren’t bit need help!

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Justified complaint?

Suggested solution:

I feel that they are overwhelmed with attending addicts and they should either expand or something! My wait time is rediculous!

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