KFC Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

KFC complaint process

Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about KFC?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

KFC complaints chart

We have received 41 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.

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KFC complaint statistics

Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 326 ratings

How to contact the customer service of KFC?

Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-225-5532
Contact form:

You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

KFC reviews: (326)

Authentic experiences shared by our community for your benefit.

Supervisor

Complaint from Suenor11 on 16 April 2023 about KFC.

When I pulled in to go and pick up my order the supervisor was in the parking lot smoking pot only 2 cars from me and while 20 minutes later still waiting for the order she walked in and went... Read more

Comments: 0
Rating:

Missing item, small size chicken

Complaint from Rkasiran on 11 April 2023 about KFC.

I have ordered 9pc bucket together today 10th Apr 2023 at kFC Denai Alam, Shah Alam, Selangor Malaysia but didn't received the spicy bbq sauce. I also order sprite 1.5l bottle, which not put in my pack earlier. After I... Read more

Comments: 0
Rating:

Quality Issue

Complaint from dvincy1 on 10 April 2023 about KFC.

This is what they sell as a zinger sandwich: a bun, mayo, and sad looking piece of chicken: Read more

Comments: 0
Rating:

Got robbed

Complaint from Mohamad7 on 07 April 2023 about KFC.

I ordered a dynamite burger with a cheddar on the side and it was a pick so i just grabbed the bag and went home without checking and didn't find a ceddar sauce Read more

Comments: 0
Rating:

No Light

Complaint from AR Mugheri on 28 March 2023 about KFC.

We were there for almost an hour but there was no light in whole branch. Read more

Comments: 0
Rating:

Rude Service

Complaint from Nicole111 on 20 March 2023 about KFC.

I mentioned to the drive through employee that at my last visit I didn’t receive my 4 sides of ranch that I paid $2 for, so if it was possible could I get an extra 2 with this order. I... Read more

Comments: 0
Rating:

Didn't receive my order

Complaint from letitiadavis65@yahoo.com on 16 March 2023 about KFC.

I ordered online from KFC with my debt card and I wanted delivery and door dash picked the order up but I never received it at my door. So I called door dash for a refund and they keep saying... Read more

Comments: 0
Rating:

false advertising

Complaint from Catena on 04 March 2023 about KFC.

just so you know I didnt pay for my order, I wen ton Monday Feb 27th, to order extra crispy chicken, the sales lady said the truck didt come in, I went back wed. March 1st, same saleslady, said they... Read more

Comments: 0
Rating:

kfc food

Complaint from foozcoach on 02 March 2023 about KFC.

the last 2 times i went to this kfc the chicken was overcooked and hard--spent $30 on 8 piece meal and crispy hard dry chicken--also mashed potatoes and didnt put gravy in the bag--very disappointing and for the money absolutely... Read more

Comments: 0
Rating:

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