rude customer service
Complaint from Rkbro44 on 16 May 2022 about KFC.
ordered 12 piece meal lady said ugh no mam we aren't doing large meals today very rude almost yelled at me Read more
KFC complaints
KFC Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -71% decline in complaints about KFC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
KFC complaint process
Do you have a dispute or had a bad customer experience with KFC? Submit your KFC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of KFC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional KFC complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about KFC?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
KFC complaints chart
We have received 39 complaints about KFC over the last 12 months. The graph below shows a monthly breakdown.
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KFC complaint statistics
Curious about KFC's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
326
Total complaints
325
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
326 ratings
How to contact the customer service of KFC?
Below, you will find the contact information for the complaint department of KFC. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-225-5532
Contact form:
You can contact the customer service of KFC by calling 1-800-225-5532. If you want to reach out to KFC through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
KFC reviews: (326)
Authentic experiences shared by our community for your benefit.
Rude disgusting food
Complaint from Kourtni on 15 May 2022 about KFC.
A women name Sandra was very rude about me pulling off to the side to walk in to pick up food I am handicap and feel very disrespected I can't walk well and had to be close enough to make... Read more
Hot Wings meal
Complaint from Cmc2455@aol.com on 15 May 2022 about KFC.
Had a hot wing meal which the chicken was very nasty and hard. I tried calling store approximately 8 times no one answered. Went back the next day and complained and was told by the Manager to get... Read more
Ayam x ada
Complaint from Hasmi halim on 13 May 2022 about KFC.
Saya datang ke kfc pokok sena setiba saya sampai bila cashier mengambil pesan an, belum sempat saya bercakap cashier cakap ayam x ada hanya ada burger sahaja????? Memang ayam x jual ka @ x ada stock Read more
fake popcorn chicken
Complaint from wraimey@yahoo.com on 12 May 2022 about KFC.
they are not serving popcorn chicken as advertised. it is a fake popcorn chicken that taste terrible and is very hard. kfc should not imitate and try to sell something that is not the real thing. I am very... Read more
I ordered 2 12 piece of wings and somehow it was not understood . They gave me 24 wing dings instead , so I adked for the 2 12 piec instead, I know it was upsetting to them they gave... Read more
The lack of items available to order
Complaint from Martyn on 04 May 2022 about KFC.
Ref: 2nd visit since opening , Having taken into consideration that you had just open the first time I ordered from the drive through you didn’t have everything available, but I would have expected you to have it all available... Read more
Missing item
Complaint from Russellyn on 03 May 2022 about KFC.
Alledgly missing twister chessy Read more
My Daughter was assaulted by an employee on Tuesday the 15th of March 2022. I called and spoke with the store manager after the incident and have not had a response. My intent now is to take this very... Read more
Incomplete food order
Complaint from I hate kfc on 01 May 2022 about KFC.
The order was not filled 5 piece only 4 at 10.99 hot tender i had 2 orders Cold not fresh food No sauce on Nashville tenders Refuse to refund Tried to take the reciept Wouldn't tell me the name of worker Wouldn't come to the register... Read more
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