John Player Cigarettes Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

John Player Cigarettes complaint process

Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of John Player Cigarettes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional John Player Cigarettes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about John Player Cigarettes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

John Player Cigarettes complaints chart

We have received 30 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.

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John Player Cigarettes complaint statistics

Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

450
Total complaints
450
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 450 ratings

John Player Cigarettes reviews: (450)

Authentic experiences shared by our community for your benefit.

Debre in packet

Complaint from Ljc on 05 October 2022 about John Player Cigarettes.

Hi jps team, I have been buying your product for quite a few years up to 3 packets of jps endless red 25g tobacco a week and over the years the debre has gotten worse and you 25g estimated is starting... Read more

Comments: 0
Rating:

Jps Real Red Superkings

Complaint from Kirsten R on 27 September 2022 about John Player Cigarettes.

Seems that every pack of the JPS real red superkings I purchase the tobacco comes out the bottom so I lose part of the cigarette. I buy superkings as I want a longer cigarette but everytime there's a fair amount... Read more

Comments: 0
Rating:

Filters unattached

Complaint from Kareng22 on 13 September 2022 about John Player Cigarettes.

I purchased JPS superking green filter from my local store and at least 5 of the cigarettes came away from the filter as I was taking them out the pack. The filter has no been attached properly and had to... Read more

Comments: 0
Rating:

Smokes broke

Complaint from Bon Bon on 05 September 2022 about John Player Cigarettes.

I bought a pack of John players smooth opened it excited to have my first smoke of the day I pulled it out lit it to find it was broken right at the bottom ring. I pulled out another one... Read more

Comments: 0
Rating:

Dry cigarettes

Complaint from Shirley Forth on 02 September 2022 about John Player Cigarettes.

When I bought a carton of players regular 25 cigarettes I found that they were all extremely dry . And stall .. i I landed up smoking them because I could not return an opened carton of cigarettes... Read more

Comments: 0
Rating:

Faulty cigarette filter is not attached

Complaint from Jlit2307 on 31 August 2022 about John Player Cigarettes.

I’ve bought 10 packs of smokes this week only to have roughly half of each pack with faulty cigarettes. The filter is not attached so after you light up the smoke falls off. For almost $20 a pack this is... Read more

Comments: 0
Rating:

Ruined cigs

Complaint from Fran fisheick on 28 August 2022 about John Player Cigarettes.

I bought 20 jps real red cigs. One of the cigarettes filter was all loose with the filter paper hanging off and most the tobacco missing out the cigs so they was just baggy. Read more

Comments: 0
Rating:

Faulty cigarettes

Complaint from Mlw on 18 August 2022 about John Player Cigarettes.

I recently bought 2 packets , 40 cigarettes JPS Players bright - king Size 2 cigarettes in each packet were faulty as the tobacco part literally fell out of the tab Cigarettes are too expensive in the uk for this to... Read more

Comments: 0
Rating:

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