Falls apart
Complaint from Jodileigh95 on 18 June 2021 about John Player Cigarettes.
I have brought a packet and I have had 4 fags fall apart on me and it’s expensive as they are and I’m really fed up off this. Read more
John Player Cigarettes complaints
John Player Cigarettes Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering John Player Cigarettes's offerings.
Sentiment data last updated on April 20, 2024
John Player Cigarettes complaint process
Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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John Player Cigarettes complaints chart
We have received 27 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.
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John Player Cigarettes complaint statistics
Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
452
Total complaints
452
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
452 ratings
John Player Cigarettes reviews: (452)
Authentic experiences shared by our community for your benefit.
Filters are not attached to the cigarette.
Complaint from Crystal14 on 16 June 2021 about John Player Cigarettes.
Over the last week or so , ive noticed that when i get near (12 inch or so) the end of smoking one of your J.P.S Players Bright Superkings , when i flick the ash off into the ashtray ,... Read more
Broken cigarette
Complaint from Motherbabe on 15 June 2021 about John Player Cigarettes.
I bought a packet of jps players bright superkings and most of them the filter just fell off like it was not attached properly so it was like smoking a rolled up cigarette, they are expensive enough without just falling... Read more
wrong variety
Complaint from jim fitz on 13 June 2021 about John Player Cigarettes.
i have purchased on 2 occasions in june 2021 a pack of jps legendary black cigarettes only to find that the cigarettes look and taste like jps real blue-a cheaper variety Read more
JPs red iga on lygon st
Complaint from Danj91 on 03 June 2021 about John Player Cigarettes.
Bought my 25 gram pouch and it’s dry as a bone! I only buy jps and it’s never been like this. It’s like I’ve left the pack open for a few days in the sun. Just bought it today and... Read more
Packing same inside different cigarette
Complaint from Mirza on 02 June 2021 about John Player Cigarettes.
I am.reguraly smoke two packet a day but some time I bought cigarette packet but when open taste funny and inside jps cigarette only, I lost too much money every time I spoke your brand nealy 5 years but thus... Read more
JPS red supermings
Complaint from PUSSCATZ on 20 May 2021 about John Player Cigarettes.
The quality of this packet is very poor..the filter at the end fell to pieces as I smoked it,,the cigarettes where bought at Spar in Euxton,Lancashire so expect the quality I've been used to over many years.Also the continue to... Read more
JPS red supermings
Complaint from PUSSCATZ on 20 May 2021 about John Player Cigarettes.
The quality of this packet is very poor..the filter at the end fell to pieces as I smoked it,,the cigarettes where bought at Spar in Euxton,Lancashire so expect the quality I've been used to over many years.Also the continue to... Read more
Cigarettes
Complaint from J Barret on 17 May 2021 about John Player Cigarettes.
Hi l would like to complaint to your company as l only smoke John players green filter super kings and for months on end l have bought these from all different shops and get the same what it is... Read more
Missing cigerette
Complaint from Customer86 on 16 May 2021 about John Player Cigarettes.
Hi, I purchased a 20 pack of JPS players real red from my local tesco and when I opened the pack there were only 19 in the pack. Read more
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