John Player Cigarettes Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering John Player Cigarettes's offerings.

Sentiment data last updated on April 25, 2024

John Player Cigarettes complaint process

Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of John Player Cigarettes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional John Player Cigarettes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about John Player Cigarettes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

John Player Cigarettes complaints chart

We have received 27 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.

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John Player Cigarettes complaint statistics

Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!

452
Total complaints
452
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 452 ratings

John Player Cigarettes reviews: (452)

Authentic experiences shared by our community for your benefit.

Bad cigarettes

Complaint from McLaughlin on 07 August 2021 about John Player Cigarettes.

Got 20 players super king bright opened pimkt and two of the filters fell out complained to Sainsbury’s said they can’t do nothing and the price of them I should t ha e to put up with it Read more

Comments: 1
Rating:

Changed brand.

Complaint from Bec1 on 05 August 2021 about John Player Cigarettes.

I bought my cigarettes ( jps real blue ) last night from the store I usually go to. Howeve, I did notice the taste was different and they are not as strong as they use to be also seems jps... Read more

Comments: 0
Rating:

Jps gold leaf tabbaco

Complaint from Jesse Mcquade on 05 August 2021 about John Player Cigarettes.

I purchased from Tesco’s on Monday like normally do opens it up rolled one out of it noticed didn’t taste or smell right going back to look at pouch noticed had no paper sticker normally have to brake seal on... Read more

Comments: 0
Rating:

Not enough tobacco

Complaint from Cheeseandcracks on 01 August 2021 about John Player Cigarettes.

I bought a pouch of 30g and there wasn’t a lot in ther so like the psycho I am. I weighed it and there’s only 15g. Read more

Comments: 0
Rating:

Poor quality

Complaint from Madmel on 29 July 2021 about John Player Cigarettes.

Having same issue as another complaint I've just read on here, lots of twigs, clumped uncut tobacco, poor quality. If I hadn't have purchased from a large supermarket, I would be thinking it was counterfeit, hope this is not permanent, it... Read more

Comments: 0
Rating:

Broken cigarettes

Complaint from Marley06 on 27 July 2021 about John Player Cigarettes.

Husband buys 2 packs of John Player superkings red everyday from our local co-op opened the packet this morning two cigarettes have no tips one doesn't even have your name printed on it As they're not exactly cheap to buy... Read more

Comments: 0
Rating:

Cigarettes not lighting

Complaint from Elliott_wall10 on 27 July 2021 about John Player Cigarettes.

So I bought a pack and half of them are tlighting I spent a lot of money and want some type of refund. I have no photo as I can’t take a photo because they went in the bin. Read more

Comments: 0
Rating:

Faulty filters

Complaint from Craig1987 on 22 July 2021 about John Player Cigarettes.

I’m a jps gold smoker I buy a packet of jps gold 23 everyday from Woolworths Engadine the filters on the last 2 packets I bought are very loose and burning very quickly, so I’m paying top dollar for a... Read more

Comments: 0
Rating:

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