Defective pack of smokes
Complaint from Rowen12 on 02 February 2022 about John Player Cigarettes.
I bought 2 packs of cigarettes from petro Canada only tonly to find out both packs had the cigarettes unravel and I paid $30 for nothing Read more
John Player Cigarettes complaints
John Player Cigarettes Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about John Player Cigarettes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering John Player Cigarettes's offerings.
Sentiment data last updated on April 23, 2024
John Player Cigarettes complaint process
Do you have a dispute or had a bad customer experience with John Player Cigarettes? Submit your John Player Cigarettes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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How to file a complaint about John Player Cigarettes?
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John Player Cigarettes complaints chart
We have received 27 complaints about John Player Cigarettes over the last 12 months. The graph below shows a monthly breakdown.
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John Player Cigarettes complaint statistics
Curious about John Player Cigarettes's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
452
Total complaints
452
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
452 ratings
John Player Cigarettes reviews: (452)
Authentic experiences shared by our community for your benefit.
Faulty cigarette
Complaint from Lmc22 on 01 February 2022 about John Player Cigarettes.
I bought 60 cigarettes (3 packs) and as it was really late I was in a rush to get home as I have a 2 month old baby. Upon getting home I come to realise that the first packet of... Read more
BentTwisted Cigarettes
Complaint from ProudCanadian1989 on 31 January 2022 about John Player Cigarettes.
I bought a carton of John Player Rich Regular at the Tyendenaga reserve around January 20th (I can't remember the exact day). Upon getting home (Brockville, about 2 hours away) I noticed my first pack of cigarettes looked crushed but... Read more
Split ciggarettes
Complaint from John player smoker on 20 January 2022 about John Player Cigarettes.
Hello, i bought a carton of your ciggarettes from giant tiger on January 17 22. So far 3 packs have been opened anf many of the ciggarettes are split where the paper should be sealed but isn't sealed properly. Read more
Cherry falling off
Complaint from Amber landry on 20 January 2022 about John Player Cigarettes.
I have been buying your brand for a long time and the quality has been getting worse and worse. The cherry falls off for no reason. When the cherry falls off it has burned carpets , patio carpets... Read more
Unblended tobacco
Complaint from Angie 1 on 15 January 2022 about John Player Cigarettes.
I have smoked gold leave for many years always enjoyed it but lately i have a few problems and today i found yet again some leaves unblended, I am quite dissapointed as i said i have smoked Gold Leaf... Read more
Green Fusion Cigarettes
Complaint from Larnold on 14 January 2022 about John Player Cigarettes.
The filter comes away from the cigarette this is the fifth packet that it's happened with Read more
Faulty cigarettes
Complaint from Bren74 on 11 January 2022 about John Player Cigarettes.
I bought packet of jps cigarettes and all have a minty taste didn’t think it was the cigarettes till I got some one else to try them Read more
Faulty cigarettes
Complaint from P.Raff on 04 January 2022 about John Player Cigarettes.
The last two packets of JPS Menthol Firm Touch Filter (40’s) have had 1 or 2 cigarettes where the filter has detached in the packet before smoking. I do not want to smoke unfiltered cigarettes also I believe that the menthol... Read more
Brand new oodie was q Xmas present red hot Ash
Complaint from Mares on 03 January 2022 about John Player Cigarettes.
Smoking my cigarette as usual enjoying it and apart of the red hot head fell off at first and the last one actually burnt right through my new clothing it has happened 3 times in the past two days and... Read more
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