Jewel Osco Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Jewel Osco over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Jewel Osco's offerings.

Sentiment data last updated on March 28, 2024

Jewel Osco complaint process

Do you have a dispute or had a bad customer experience with Jewel Osco? Submit your Jewel Osco complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Jewel Osco.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Jewel Osco complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Jewel Osco?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Jewel Osco complaints chart

We have received 9 complaints about Jewel Osco over the last 12 months. The graph below shows a monthly breakdown.

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Jewel Osco complaint statistics

Curious about Jewel Osco's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

148
Total complaints
148
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 148 ratings

Jewel Osco reviews: (148)

Authentic experiences shared by our community for your benefit.

EBT Snap Method of Payment

Complaint from Diane Carroll on 16 February 2021 about Jewel Osco.

Hello, I am a disabled senior citizen stuck in my home due to in climate weather. Each time I attempt to purchase my groceries. When I try to select EBT SNAP method of payment. I can't click on it or place... Read more

Comments: 0
Rating:

Insect in my food

Complaint from Drc26 on 11 February 2021 about Jewel Osco.

I had just purchased a 4 count box of Pączki and when I had opened the box there is a nat that is alive crawling around inside of the box. Read more

Comments: 0
Rating:

Racial Discrination

Complaint from vinoamor88@gmail.com on 16 January 2021 about Jewel Osco.

I came into the store in an emergency to utilize the restroom facility. There is a method of asking for the 4 digit password. I complied with the female clerk in the front of the entrance of the store to... Read more

Comments: 0
Rating:

Size of bread

Complaint from DorothyStella on 15 January 2021 about Jewel Osco.

Crusty rye bread keeps getting smaller and now it is 14oz. Loaf cost $4.29 Most of the time they keep the bread out there for 23 days The loaf a one time was larger I have been a customer for over 50 years My family... Read more

Comments: 0
Rating:

Horrible service

Complaint from Sol on 06 January 2021 about Jewel Osco.

I come to Starbucks inside Jewel Osco very often, I get the worst service there of all Starbucks location. When I pointed that to the manager at Starbucks, she said good and stupidly laughed, and than added “you don’t have... Read more

Comments: 1
Rating:

Racist facemask

Complaint from Dyarbs on 03 January 2021 about Jewel Osco.

Your cashier was wearing a black lives matter face mask. BLM is a racist terrorist organization and I'm offended you let your cashiers wear this kind of thing. If you don't see a problem with this then you will lose... Read more

Comments: 0
Rating:

$5.00 off not applied

Complaint from Hattie Keyes Gipson on 31 December 2020 about Jewel Osco.

On Dec 26, 2020, I spent $86.34 in your store; I had a $5,00 off if $50.00 dollars was spent. The cashier Michael did not apply it and when I went to customer service I was informed that it was... Read more

Comments: 0
Rating:

Rug Doctor

Complaint from Arnetta on 29 December 2020 about Jewel Osco.

I rented a carpet cleaner on 12222020 Prior to the transaction Azaela the clerk took it in the back to clean it. My son returned it the same day, It was cleaned by me because I wanted my 15.00 deposit... Read more

Comments: 0
Rating:

Spoiled food

Complaint from Miatp on 26 December 2020 about Jewel Osco.

I purchased a whole lobster today and it said on the package previously frozen. I took it home and boiled it as I normally do it was completely spoiled!!! I attempted to eat the legs as the inside was rotted.... Read more

Comments: 0
Rating:

Blatant Racism

Complaint from drobbins on 20 December 2020 about Jewel Osco.

I was at Jewel store in the deli department wanting to buy fresh salad an meat. Well I was the only customer there but I asked them should I take a number. The lady behind the counter said yes. Well... Read more

Comments: 0
Rating:

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