Jewel Osco Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Jewel Osco over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Jewel Osco complaint process

Do you have a dispute or had a bad customer experience with Jewel Osco? Submit your Jewel Osco complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Jewel Osco.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Jewel Osco complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Jewel Osco?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Jewel Osco complaints chart

We have received 9 complaints about Jewel Osco over the last 12 months. The graph below shows a monthly breakdown.

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Jewel Osco complaint statistics

Curious about Jewel Osco's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

148
Total complaints
148
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 148 ratings

Jewel Osco reviews: (148)

Authentic experiences shared by our community for your benefit.

Aggressive Manager

Complaint from SN on 19 July 2021 about Jewel Osco.

I have 2 children that work at the Westchester location who both on Sunday 71821 went to break at the same exact time ( receipt shows time) which is 15 min. Upon return the MOD ( Jervis) cam to her... Read more

Comments: 0
Rating:

Incorrect Store Hours listed rude worker

Complaint from Outlawstar102 on 14 July 2021 about Jewel Osco.

As of 7132021 at 10:30pm your website lists this location as being open until Midnight. So as I get there at 10:45pm (accompanying screenshot taken at 10:49pm) after issue with rude, and incompetent worker) to shop I'm met by a... Read more

Comments: 0
Rating:

Rotten Fish and Stale Fried Chicken

Complaint from joannafatyga on 08 July 2021 about Jewel Osco.

The fried chicken I bought on 07072021 was stale. Like it was reheated for multiple days. The meat was tougher than any chickemn I've ever had in my life. Totally unacceptable and uneatable. Now the fish. It was fresh cod... Read more

Comments: 0
Rating:

GI Pork Baby Back Ribs Tough as Shoe Leather

Complaint from rj824 on 06 July 2021 about Jewel Osco.

I purchased frozen Pork Baby Back Ribs on 07022021 for a 4th of July BBQ. The offer was buy 1 get 2 free of equal or lesser value, $32.97, $32.92, and $32.87. I marinated overnight and grilled on... Read more

Comments: 0
Rating:

Rude ignorant Deli Manager Dorthy

Complaint from Rexroc on 26 June 2021 about Jewel Osco.

I went to Jewel today. I spoke with an elderly woman who's name was Dorthy. I asked if I could order the 12 piece chicken for $ 8.99... she replied. I hope you want grilled because we are out of... Read more

Comments: 0
Rating:

No one wearing masks in the deli.

Complaint from ktumbula@hotmail.com on 26 June 2021 about Jewel Osco.

I know wearing masks is a touchy subject, but I think anyone working directly with fresh food should continue to wear a mask no matter if they have been vaccinated or not. The employees were all talking to each... Read more

Comments: 0
Rating:

Bad chicken

Complaint from Dee flowers on 16 June 2021 about Jewel Osco.

Twice now I've bought chicken breasts that smell and taste like fish. My son made dinner tonight and we cannot eat it. My younger son has fish allergies. Horrible! Read more

Comments: 0
Rating:

Bad customer service at Deli

Complaint from Bob B. on 16 June 2021 about Jewel Osco.

I went to Jewel 6-17-21 approximately 4:20 in they afternoon to get chicken tenders . I asked the woman behind the The counter that I wanted fresh chicken tenders and how long were the tenders out... Read more

Comments: 0
Rating:

Handicapped

Complaint from Unfair Treatment on 14 June 2021 about Jewel Osco.

I have been going to this store 2 to 3 times a month for over 5 years and have spent THOUSANDS of $$$ - I am handicapped and was leaving after checking out - I pushed the handicapped door button... Read more

Comments: 0
Rating:

Overcharge

Complaint from AnthonyA on 10 June 2021 about Jewel Osco.

On June 5th I had bought 2 packages of red solo cups, 1 pack of ping pong balls, and 1 pack of shot cups. I didn't notice until today that I was charged $32 and some change which can't be... Read more

Comments: 0
Rating:

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