Horrible care
Complaint from Lillypayne on 02 January 2023 about JenCare.
Horrible care doctor's are not knowledgeable always changing the doctor you well get a different answers from anyone there. It is horrible there Read more
JenCare complaints
JenCare Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about JenCare over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
JenCare complaint process
Do you have a dispute or had a bad customer experience with JenCare? Submit your JenCare complaint through our platform to support its escalation, prompting their customer service to resolve it.
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JenCare complaints chart
We have received 7 complaints about JenCare over the last 12 months. The graph below shows a monthly breakdown.
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JenCare complaint statistics
Curious about JenCare's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!
20
Total complaints
20
Open Complaints
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Complaints pending
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Complaints resolved
1.2
20 ratings
JenCare reviews: (20)
Authentic experiences shared by our community for your benefit.
Terrible support staff
Complaint from Tanstaafl on 09 December 2022 about JenCare.
My pharmacy faxed a request for a refill on my prescriptions. After 3 attempts they contacted me to let me know about the failed attempts. When I went for my next appointment, I asked the staff at the front desk... Read more
JenCare doesn't really care
Complaint from Chip on 11 November 2022 about JenCare.
Dr.Dubery and his boss Nick Beard have belittled me all week long and it is still going on now on Friday November 11 2022. I'm thinking about legal action because of their lack of caring. Read more
Dr. Refuses to sign your insurance form
Complaint from Susan Coulston on 04 November 2022 about JenCare.
After a late evening accident stepping on wood. The next morning I went to doctor to be checked and since it's been many years since I had a tetanus shot I thought I should be seen since I am... Read more
Not getting to see doctor
Complaint from Albert Allen on 12 October 2022 about JenCare.
The doctor I had with jencare quit since then have not been able to see a doctor at all my medication does not work and I told them that but they sent me new medication without even me talking to... Read more
Unorganized and inconsiderate to the patients
Complaint from Funhouse on 06 June 2022 about JenCare.
I started with Jencare and was seeing a Dr. , 3 weeks later he left the practice. That was in January or February of 2022. To this day I have not been able to see a new doctor ( June... Read more
Would not give me prior authorization for surgery
Complaint from SheilaSchepers002@gmail.com on 10 March 2022 about JenCare.
Emergency surgery on my arm .. Jenn care would not let Medicare pay for my $3,158 kutz and Klingers bill .Because they didn't get paid I could not go to physical Therapy..It's been 2 yrs .and I need these bills... Read more
I have been with the center for eight years my first Dr Susan Schayes my second Dr. Pojnicha Mekaroonkamol an my present Dr Ijeoma Ejigiri great doctors an honest human beings also their Care Promoters wonderful human beings Now the front... Read more
Pathetic RX Pick up
Complaint from Retired Health Professional on 22 December 2021 about JenCare.
Pulled up to JenCare to pick up prescriptions that were ready. Call to inform staff personnel I was there. Verified PHI. Waited 15 minutes. Called again to remind staff personnel I was waiting. I was assured pharmacy had been paged... Read more
Jencare employee drug abuse
Complaint from Parkerjohn on 09 March 2020 about JenCare.
My girlfriend is a employee of jencare Marrero, La clinic and there was a get together after one of jencares employees functions where my girlfriend and I witnessed a jencare employee smoking marijuana with another employee outside. As someone that... Read more
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