Complaint: Item misrepresented won’t give refund

on 06 June 2019 about in category Interior shops

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My complaint:

I ordered a bra from surrealunicorn online. I ordered according to their size chart. The bra is way too small and their size charge is not correct. I have asked them for either a refund or a larger size to be sent and they are refusing both. Now I have a bra that is if no use to me and out $20.

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Justified complaint?

Suggested solution:

I would like either a refund or a larger size bra to be sent.

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