Complaint: Issue with Uber booking

on 28 October 2018 about Uber in category Public Transport

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My complaint:

Dear SirMadam,

I’m complaining about Uber because I tried to book a Uber at Airport Charlles de Gaulle Paris France to go to Hotel Suites Novotel Velizy Villacoublay France, between around 9.00PM and around 11.00PM, on the 26th918, and ALL THE CODES THAT UBER SENT TO MY MOBILE WERE INVALIDE, MORE THAN 20 CODES, and I was obliged to pick up another taxi that cost me more than 90 Euros, and the Uber ride cost only between 40 Euros and 55 Euros.

I would like to say also that I arrived at the Hotel Suites Novotel Velizy Villacoublay France around 2.00AM, and I went to sleep only at 4.30AM, very upset.

Thank you very much in anticipation for all the attention you can give to my query.

Desired solution:

I would like to receive a small refund, if it is possible, or at least a good explanation for what happened.

All complaints of Teresa Chumbo