Complaint: Incomplete Service

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My complaint:

We had a bird nest at the side of our house. The above mentioned company installed a blocking tunnel which had to be removed after 1-2 weeks. It’s been 7 weeks and they still haven’t removed it. They keep promising they will come and haven’t yet. As of last week they ignore my calls all together.

Receipt attached.

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Justified complaint?

Suggested solution:

Remove the blocking tunnel

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