While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
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We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Duncan1957 on 12 July 2021 about H&R Block.
On March 26, 2021 I paid $ 258 to have these people do my taxes. After 14 weeks I heard from the IRS that a computation error was made and I should have gotten $620 more. I was told by... Read more
Complaint from rochellepark1 on 01 July 2021 about H&R Block.
I had my taxes prepared on February 13, 2021 at HR Block, 864 Route 37 West, Toms River, NJ 08755, by tax analyst Ines Maldonado. I sent a referral to Ms. Maldonado on February 27, 2021, with the referral... Read more
Complaint from dmthor04 on 29 June 2021 about H&R Block.
While having my 2020 taxes done at the ashland ma location i was asked if i received my stimulus check of $1800. I said yes and the person put the $1800 in a box. then was told it means that... Read more
Complaint from SommelierRCross on 24 June 2021 about H&R Block.
My taxes were filed by computer February. I was supposed to have a refund of $2027.00 The refund never came. I contacted the agent who electronically filed the return to ask why the process was taking so long. She said... Read more
Complaint from Rginther on 19 June 2021 about H&R Block.
We filed online. The lady we dealt with in Texas was a complete unprofessional and when we brought up her mistake in filing wrong school tax she said we needed to go to a local office to correct. Taxes were... Read more
Complaint from timtlpc53 on 12 June 2021 about H&R Block.
I completed my taxes for 2020 online as I always do but was required to send them to a tax professional for review which I did on May 13th but he has never sent them back and is no longer... Read more
Complaint from moosenp on 02 June 2021 about H&R Block.
Office closed I was not notified and my taxes were not filed. I had to find another office and quickly do tax appt again. Read more
Complaint from TAHEREH BEMANZADEH on 31 May 2021 about H&R Block.
I am writing to request your assistance in reviving my LLC as above and make any changes to any addresses you withhold which may not have been changed post my other calls as I do not receive any mail from... Read more
Complaint from HR block - Bad Business Practice on 27 May 2021 about H&R Block.
This is the first and last time that I ever use HR Block. This issue has been unresolved for 8 months. I continue to contact the branch we used, only to get the run around or having to leave a... Read more
Complaint from JimBob93 on 26 May 2021 about H&R Block.
IRS refunded me more money than the software calculated I should get. This is after I entered the same tax data into the software three times and got two different answers. I filed the return that got the same answer... Read more
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