My complaint:
I was in all day waiting for my parcel no knock on the door or anything so I thought I’ve got enough time to take the rubbish out.
So I took the rubbish out and noticed a parcel from hermes so I picked it up looked at the name and address and it was addressed to myself but anyone could of picked it up outside of my door If I never noticed it
Suggested solution:
Either keep me updated on what happens next or part refund