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Green Dot Bank complaint: Second Account Locked Can’t access my funds

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Filed 8 Jul 2024 by Charles

Green Dot Bank asked only for a verification code sent to my phone and when I entered the code I was notified they were experiencing issues, this happened twice more then they allow me to access the app with the notification that my account was blocked pending review. Three hours later I logged into the app and was told that it was permanently closed. They are telling me that the original deposit account has to request the money returned to them, but I was spending the money from the deposit before they blocked it. They didn’t inform me about the block and refused to allow me to verify anything. And insisted that they can’t reopen the account. I just need to get access to my MONEY. I have filed a complaint with the federal reserve already.

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