No card help
Complaint from Robbbrwn on 14 November 2020 about Green Dot Bank.
All my money is missing from a direct deposit from my employer I can't get online I can't reach anybody by phone Read more
Green Dot Bank complaints
Green Dot Bank Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
Green Dot Bank complaint process
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Green Dot Bank?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Green Dot Bank complaints chart
We have received 77 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
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Green Dot Bank complaint statistics
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
1687
Total complaints
1682
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
1687 ratings
Green Dot Bank reviews: (1687)
Authentic experiences shared by our community for your benefit.
Transactions disputes
Complaint from Jojo2009 on 14 November 2020 about Green Dot Bank.
I filed a dispute for unauthorized transactions all from one same merchant. Gave all details dates and amounts to representative. The very next day I received refund estimated about $1050.00. after reviewing I noticed 3 or 4 transactions were missing... Read more
CANNOT REACH A LIVE PERSON TO CANCEL MY CARD
Complaint from Haugcm2 on 13 November 2020 about Green Dot Bank.
I’ve lost my card and since I do not have the numbers (and they have my personal information wrong in their system) they cannot pull up my account with the automated system and I CANT CANCEL MY LOST CARD!!!! Read more
Account closed
Complaint from Jeffey2020 on 13 November 2020 about Green Dot Bank.
I log on to my account and it was closed for no reason or the other Read more
Blocked account
Complaint from Aliciakay423 on 13 November 2020 about Green Dot Bank.
My Green Dot Account is been blocked Read more
Allowed a $500 transaction to be processed illegally.
Complaint from Darla on 13 November 2020 about Green Dot Bank.
I have a greendot account. Noone had access to my account, i saw the transaction while it was pending. I called and begged then to cancel it. Was on hold over a hour while they went ahead and processed it.... Read more
Scam conducted by Green Dot customer
Complaint from masonkayla21 on 13 November 2020 about Green Dot Bank.
A customer who has a bank account with Green Dot scammed me out of $1500 worth of funds. I called the corporate office and was advised that this client's account where the scammed occured is frozen but the client... Read more
Debit Card
Complaint from Jimmypizza on 13 November 2020 about Green Dot Bank.
I was supposed to receive my debit card on the 10th I signed up on October 28 for direct deposit. Here is the 13th and I still have not received my card. I keep being told that it’s at the... Read more
PayPal frozen
Complaint from tonymoore3 on 12 November 2020 about Green Dot Bank.
I want my account to be unfrozen and let me have access to my money Read more
Sent money to the wrong person Brian greene 399
Complaint from Chaseamber79 on 12 November 2020 about Green Dot Bank.
I accidentally sent the money to the wrong person and I would like it to be put back in my account.. the transaction history doesn't have a cancel button since the system has been updated and the dispute thing doesn't... Read more
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