Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 80 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1686
Total complaints
1681
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1686)

Authentic experiences shared by our community for your benefit.

Stop stealing from everyone!!

Complaint from Cranburrysauce on 07 May 2020 about Green Dot Bank.

I rented a Uhaul truck on 41720 and returned it on 42020. The initial estimate of $88.23 was charged to my card the day I returned it (42020) and the remaining amount due of $126.10 was charged the following day,... Read more

Comments: 0
Rating:

Account Blocked

Complaint from Chari on 07 May 2020 about Green Dot Bank.

My account has been blocked for 2 months I’ve talked called so many times I’ve provided all verification needed and my account remains locked! I spoke to an agent about a week ago and I was told that I was... Read more

Comments: 1
Rating:

Fraud

Complaint from 3B on 07 May 2020 about Green Dot Bank.

Green. Froze my account for fraud I told me to different reason why they froze it once they said I loaded $135 MoneyPak then they said I loaded the $300 MoneyPak. The first MoneyPak they said I load it was... Read more

Comments: 0
Rating:

Give Me My Money

Complaint from jmtmsp@gmail.com on 07 May 2020 about Green Dot Bank.

Debit card has $51.01 balance. Charges against card are declined. Company does not have phone or chat support personnel to solve problems that can not be addressed by online options. Read more

Comments: 0
Rating:

account teft

Complaint from skydarkrain on 06 May 2020 about Green Dot Bank.

i set up a green dot acount , they mailed me a card , after i set up a acount then i put over $300 on my card by local DG store when i set up my... Read more

Comments: 0
Rating:

They are holding onto my stimulus

Complaint from Annie86 on 06 May 2020 about Green Dot Bank.

I just moved and I emailed them my ID and mail with my new address to verify my new address. They have my stimulus on the green dot card and are refusing to send it to my new address or... Read more

Comments: 0
Rating:

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