While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
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We have received 76 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Joejoejk1 on 09 May 2020 about Green Dot Bank.
They sent me the wrong card it was supposed to be expressed they sent wrong one then called again again Express shipping an it's been three fucking weeks I'm going to sue green dot they have my stimulus money Read more
Complaint from ShirleyFair on 09 May 2020 about Green Dot Bank.
I reached out to GreenDot about $533 taken off of my account. I told them my card was stolen I did not make the transaction. I even requested a new card which I got the new card but I... Read more
Complaint from DesL on 09 May 2020 about Green Dot Bank.
I made some purchases and I never received the merchandise. I asked green To help me! Greendot told me, I'm on my own. I explained to Green. The merchants isn't responding. But yet, I'm on my own because I willingly... Read more
Complaint from Gina and will on 08 May 2020 about Green Dot Bank.
We filed our taxes on turbotax and asked for a turbotax debit card. For a month my husband and I have been waiting for this card. Then our covid 19 stimulus money went onto the account that is linked to... Read more
Complaint from Teres1989 on 08 May 2020 about Green Dot Bank.
I registered online and was suppose to get a temp card never recieved it. Tried to contact green dot and it's automated... I have bills to pay and I can't use the money on my account. HELP ME PLEASE Read more
Complaint from Moses222 on 08 May 2020 about Green Dot Bank.
I bought 2 $500 green. cards for my daughter they issued her a card with a chip with her name ,number we registered them and they will not work Read more
Complaint from Tiana2121 on 08 May 2020 about Green Dot Bank.
Greendot will not send me a card because my info was supposedly incorrect which is if I do not get my money for purchase refunded wrong so my purchase was declined by other company stati g its fraud .... Read more
Complaint from Andy712 on 08 May 2020 about Green Dot Bank.
I cannot speak to a live person to resolve an issue that I have very unprofessional i have a deposit in an old account and can’t speak to anyone to get it updated to Read more
Complaint from Green Dot on 07 May 2020 about Green Dot Bank.
IRS direct deposited my stimulus check on 43020 onto my card. Green dot sent me text saying it was deposited on 43020. I still show a balance of zero. 1200 dollars was deposited. I call customer service and noone... Read more
Complaint from Nina on 07 May 2020 about Green Dot Bank.
My Green Dot Card expired in April. I still have not received a new one and have been unable to contact them. I have money on this card and cannot use it. Read more
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