While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from hazeleyes843 on 15 July 2022 about Green Dot Bank.
July 6th 2022 an unauthorized provisional credit reversal of $30.23 has my Green Dot bank account negative and I would like that money back because I did not authorize the provisional credit. Read more
Complaint from Sexybitch203 on 10 July 2022 about Green Dot Bank.
I had my account hacked and taken over almost a year ago now when someone fraudulently transferred 2000 dollars to an unknown account. I disputed it and won but now my account is frozen and I can't access any of... Read more
Complaint from Paula74u39 on 09 July 2022 about Green Dot Bank.
Account information has changed. Email and phone number belongs to someone else. I have received text messages from the hacker trying to get more of my information. Which I declined. I can’t even talk to someone... Read more
Complaint from Jascholl on 26 June 2022 about Green Dot Bank.
I received a gift card of $50 from a friend and before I could use this card they said I had to activate it through opening an account. So the customer service person helped me. Then I received my card... Read more
Complaint from Odom1959 on 24 June 2022 about Green Dot Bank.
My account was hack and all my email and my number as be changed Read more
Complaint from Longhorn2674 on 24 June 2022 about Green Dot Bank.
I bought the card for my son’s graduation gift and loaded money on to the card. The Pandemic hit and stores were closed. I then loaded more money on to the card when we were finally able to go into... Read more
Complaint from TroubleECV on 22 June 2022 about Green Dot Bank.
In the beginning of 2021 I used my federal tax rebate credits and uploaded it onto a Green Dot card I was interested on April 12th of 2021 and sentenced to 3 years and California State prison I was released... Read more
Complaint from Nicki3883 on 21 June 2022 about Green Dot Bank.
My stimulus check was deposited and they locked my account and told me I had to send my ID to them so I did they still won't release my funds Read more
Complaint from Wildbeal on 20 June 2022 about Green Dot Bank.
I had $17,910 in my account at Green Dot somebody got a hold of my account spent all of my money at the Apple store which I'm sure they had an IP address they used I couldn't even get this... Read more
Complaint from Lacharles03 on 13 June 2022 about Green Dot Bank.
I had bought a reloadable prepaid green dot card from food lion. When I first got it I had it registered thinking that I was going to get my personalized card in the mail. I continue to use the temporary... Read more
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