While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
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We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Tanneraaron on 24 June 2020 about Green Dot Bank.
I bought. 2 load and go cards from walgreens in clovis nm i loaded 500 on each card the ending kin 2667 worked just fine the other card said in valid card i have called greendot at least 50 times... Read more
Complaint from bdimmick on 23 June 2020 about Green Dot Bank.
My account was blocked without no reasons I don’t know why this will be done without the owner knowing about it Read more
Complaint from danaehernandez on 23 June 2020 about Green Dot Bank.
I had someone use my intuit turbo card issued by Greendot Bank for fraudulent purchases. I filed a dispute and in the agreement it states that if a decision is not made after 10 business days a provisional credit will... Read more
Complaint from Dub808 on 23 June 2020 about Green Dot Bank.
This is for green dot PLATNIUM I have tried calling regular green dot and the platnium number, however I cannot get through to speak to a live person on either phone numbers . I am having many issues with my... Read more
Complaint from Do not have one on 23 June 2020 about Green Dot Bank.
Cannot access account and I funded account $300 which is not loaded Read more
Complaint from James T Acree Jr on 22 June 2020 about Green Dot Bank.
James T Acree Jr. - Refund Request - 209249636 This person contacted me and said to send ID information both front and back for identification purposes on 632020 and said a hard check would be mailed to me with... Read more
Complaint from GGGL on 22 June 2020 about Green Dot Bank.
Unable to register card without “upgrade” which is neither wanted or needed. My children spent $50.00 each for my husband and I on a prepaid card that can’t be used for just the $50.00. My children have lost... Read more
Complaint from Scottsexy57@gmail.com on 21 June 2020 about Green Dot Bank.
Somebody helped me with my unemployment and put the green dot card in there name . told me it was coming in my name. Now I can't get to my money . I have all information to account by she... Read more
Complaint from Bevans0477 on 21 June 2020 about Green Dot Bank.
I bought a card last year for 10$. Paid $4.95 to activate it. I was unaware that there was a 7.95 monthly service charge. I havent used it since July 26th,2019. I put money on the card yesterday to pay... Read more
Complaint from Quiana23 on 21 June 2020 about Green Dot Bank.
I have been waiting for my green dot card to come via mail since February 2020.it is now June 21st 2020 and I have still not received my card. I've called at least 15 times to have a new... Read more
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