While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 74 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Jasonventolieri00@gmail.com on 10 July 2020 about Green Dot Bank.
I was a greendot member and they locked my account do to a security issue took my money and never told me what to do about 5he balance Read more
Complaint from Aprilsj92 on 10 July 2020 about Green Dot Bank.
I used a friends phone to order a lyft to get us home because my phone had died. I entered my card info myself on my lyft account but she ended up saving my card info to her phone. I... Read more
Complaint from Zeppelin68 on 10 July 2020 about Green Dot Bank.
I had almost a 500 cash back balance from their 3% cash back promotion that is available after a year and at month 10 they terminated my account and believe they owe me that money and when I call customer... Read more
Complaint from Jonyette on 09 July 2020 about Green Dot Bank.
Hi I was reaching out to let you all know this company is one of the rudest I’ve encountered and they won’t resolve my problems, but consistently take their monthly allowance out. I’ve tried to make online purchases that don’t... Read more
Complaint from Vft2057 on 09 July 2020 about Green Dot Bank.
I purchased a green dot card and my funds were never applied to card card never worked and no one ever helped me with this 140.00 i called summited documents and spoke with many sales associates who laughed and mocked... Read more
Complaint from CynthiaHouse on 09 July 2020 about Green Dot Bank.
Despite numerous letters and phone calls to walmart money card and green dot bank I have yet to receive $607.00 on debit card number: 4373034073717159. I began calling in March, advised them my identity was stolen and requested they close... Read more
Complaint from pimphop5391 on 09 July 2020 about Green Dot Bank.
I need my money put back in my account now. Read more
Complaint from Wayland on 09 July 2020 about Green Dot Bank.
I got a loan through the government and my paycheck sent to Green has been put on hold. I can't get in touch with anyone and nobody is calling me back. I've done everything required of me, several times... Read more
Complaint from Amus on 08 July 2020 about Green Dot Bank.
Transaction June 15 18 3 combined payments 13812052 June 22 20 2513850896 June29 2nd 13889015 Who ever switched my direct deposit from my bank didn't have my permission nor have I received payments. This is fruad and have stollen... Read more
Complaint from Lovely2021 on 08 July 2020 about Green Dot Bank.
Green Dot Bank refuses to take the block off my card every time I call they tell me the same thing that my account is being uder review and there's a two-day waiting it's been seven days today since... Read more
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