While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
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We have received 77 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Christopher Clopton on 05 September 2020 about Green Dot Bank.
Purchase items needed refund; refund were for return back to Green Dot Visa Card amount of $6.51 ... Transaction Occurred on August 29,2020.... Waited One Week For Refund to be posted ; no refund has been posted... The Refund Receipt... Read more
Complaint from Mcdocand on 04 September 2020 about Green Dot Bank.
When I try to make purchases using my green dot card it continues to say declined. I've called green dot every time this has happened and their course of action is always try again in an hour. After doing this... Read more
Complaint from Leeshlocc23 on 04 September 2020 about Green Dot Bank.
on August 14th -21st I stayed at the Marriott Hotel on the 14th of August and from the 15th-21 I stayed at the Renaissance Hotel Gteen Dot had $300 DOLLARS IN AUTHORIZATION HOLD ON MY CARD UNTIL I CHECKED OUT... Read more
Complaint from jacob4720 on 04 September 2020 about Green Dot Bank.
I’m missing 783$ and 219$ in my account from the 1 and 2nd Read more
Complaint from SexyQuisha90 on 03 September 2020 about Green Dot Bank.
My card is balance is only $6.63 Read more
Complaint from Wolfsgal71 on 03 September 2020 about Green Dot Bank.
My husband accidentally bought a prepaid visa card instead of loading his current card with 100.00 cash I spoke with rep on August 7 2020 and they took my information and gave me an email rr@greendotcorp.com with image of receipt... Read more
Complaint from MK Jones on 03 September 2020 about Green Dot Bank.
I was locked up and my card was stolen sent all the info over 900 was spent they only gave me 650 kept the rest then they credit me the rest but made sure I couldn't use it bc they... Read more
Complaint from Mikemartin0207 on 03 September 2020 about Green Dot Bank.
I had multiple direct deposits going in for my pay checks. I also had back unemployment money going in. My wife and children and grandma also used my account for their direct deposit this has happened multiple times. This inprticular... Read more
Complaint from KellyK38 on 02 September 2020 about Green Dot Bank.
I had set up a direct deposit with y'all threw my job and i got money on a card from y'all that i havent gotten yet so i was wonderin if y'all could dis regard the card that got my... Read more
Complaint from Ronmyers on 02 September 2020 about Green Dot Bank.
I have never received a card. I have spoke TurboTax and they say its an INTUIT problem after hours of being on hold nothing was resolved. I called green dot bank and kt wont recignize my information. Read more
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