Green Dot Bank Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Green Dot Bank over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Green Dot Bank complaint process

Do you have a dispute or had a bad customer experience with Green Dot Bank? Submit your Green Dot Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Green Dot Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Green Dot Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Green Dot Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Green Dot Bank complaints chart

We have received 80 complaints about Green Dot Bank over the last 12 months. The graph below shows a monthly breakdown.

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Green Dot Bank complaint statistics

Curious about Green Dot Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

1686
Total complaints
1681
Open Complaints
0
Complaints pending
5
Complaints resolved
1.1
/10 1687 ratings

Green Dot Bank reviews: (1686)

Authentic experiences shared by our community for your benefit.

Fraud

Complaint from Mesha78 on 29 September 2020 about Green Dot Bank.

GreenDot cards are not secure and they've allowed someone to steal $1,152 off my card TWICE. Their inability to protect its customers has cost me monetary damages, of which I'm seeking via Small Claims court. Read more

Comments: 0
Rating:

Withholding money

Complaint from Red401980 on 29 September 2020 about Green Dot Bank.

My boyfriend sent me 6,500 and they kept on telling us that we needed to add more money now it’s up to 20,000 and you still want more Read more

Comments: 0
Rating:

Block card

Complaint from bigtaeliltae@gmail.com on 28 September 2020 about Green Dot Bank.

My GoBank card ending in 7856 was blocked. According to GreenDot it was because of direct deposit. I have not recurved any direct deposits on this card. I've sent id verification. I've done everything asked of me to resolve this... Read more

Comments: 0
Rating:

Marriage

Complaint from JRUTT on 27 September 2020 about Green Dot Bank.

I recently got married, I couldn't change my name on the account. So I bought a new card, and yep you guess it green dot bank won't allow me to update my name. So now I can't cash my checks,... Read more

Comments: 0
Rating:

2019 TAX REFUND WITHELD AND UNFOUND

Complaint from EG118744 on 27 September 2020 about Green Dot Bank.

This started with me ordering a Rush prepaid card this year I was submitting my self prepared 2019 Tax refund. At that time I had a bank account with bank of the west and due to the corona virus and... Read more

Comments: 0
Rating:

Fraudulent, Unauthorized Charges to my account

Complaint from DLINDSEY on 27 September 2020 about Green Dot Bank.

On September 23, 2020, I checked my card balance after my direct deposit, and discovered that my card was being cracked. There were multiple charges at gas stations for increments of $90 or more. These charges were made in Florida,... Read more

Comments: 0
Rating:

Some one took my social security check

Complaint from Wildbear57 on 25 September 2020 about Green Dot Bank.

On September 21st I went to get my new debit card and just got it set up and I went and got burgers and paid for the cab and when I got back to my room I called to see... Read more

Comments: 0
Rating:

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