Complaint: Get Human complaint

on 03 September 2019 about GetHuman in category Telecom

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My complaint:

I’ve been asking Get Human to help me in contacting the USPS to resolve an issue for 25 days. So far they’ve not contacted me or sent me a promised code to use. All I receive are incessant emails asking me how I resolved my issue and asking me to rate the USPS. I respond to around 6 of these a day by emailing them that nothing has been resolved and requesting their help again.

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Justified complaint?

Desired solution:

I would like Get Human to do what they advertise. I\'m not sure what the problem is; I wish they\'d email me some sort of reason why it\'s taking so long. I certainly hope this is not taken as abuse, as I\'m honestly explaining the situation.

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