Binance complaint: funds disappeared in a internal transfer

Complaint from roberto marcel reported on 14 April 2021 about Binance

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

When transferring 15.000 usdt ! from my usdt wallet at Binance to my card wallet in Binance the amount never arrived and it also disappeared from the usdt.
Its a significant amount of money and after trying the whole day of yesterday i havent hear from any Binance agent or support member.
The transaction does show as done in the transaction history but the funds are anywhere. Im not happy with the way we are assisted. better said not supported. still waiting.

Suggested solution:

Basically answering my case and the many many cases there are waiting on queue for help. is not very reassuring.

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