Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 62 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Employees/machines/long lines waiting

Complaint from dermin on 14 May 2023 about Food Lion.

I find it very disappointing when I go to this Food Lion for several reasons: 1, When I go to this store the black cashiers are so loud talking to each other. 2. May 11, 2023 I went there and... Read more

Comments: 0
Rating:

Product advertised not available

Complaint from William Bridges on 21 April 2023 about Food Lion.

This week's sales paper advertised Smithfield marinated pork tenderloin as but one get one free. Product not available in stores Read more

Comments: 0
Rating:

Defamation

Complaint from Celltowerworker on 31 March 2023 about Food Lion.

False accusation by food lion manager - was at self checkout trying to use a form of payment on my phone - and was having difficulties doing so- when all of sudden the manager came in he’s from my face... Read more

Comments: 0
Rating:

Guaranteed 30-40 hours, Never recieved them.

Complaint from Armando Gibson-Lopez on 21 March 2023 about Food Lion.

I was Guaranteed 30- 40 hours at this Foodlion. I just goit married and me and my wife had been living in a shed because we could not afford anything else. When I first started here, at my interview ,... Read more

Comments: 0
Rating:

Manager cocking attitude

Complaint from J Lewis on 03 March 2023 about Food Lion.

Trying to get food with the food value card thru good food and the card has a lot of stuff you can get but ever time try to use it there there is always a issue wife went this morning... Read more

Comments: 0
Rating:

Food lion to go

Complaint from Keure2011@gmail.com on 28 February 2023 about Food Lion.

I placed a food lion to go order this evening on 227. Not one time was I notified through text that my order had been started, to approve any substitutions, or that the order was ready for pick up. Then... Read more

Comments: 0
Rating:

False advertisment

Complaint from DXTRFN on 22 February 2023 about Food Lion.

I ordered snow crab clusters advertised at a sale price of 9dollars and 99 cent per pound .I was charged 16 dollars and 99 cent per pound today.. Read more

Comments: 0
Rating:

INCIDENT AT LYMAN FOOD LION STORE

Complaint from Le Bon on 18 February 2023 about Food Lion.

It's the night before Christmas Eve, 2022 and I'm doing the very last of my Christmas shopping. I've just purchased a gift item, a Shelf Elf, down the road at CVS, exchanged 'Merry Christmases' with the friendly personnel there and... Read more

Comments: 0
Rating:

Discrimination

Complaint from Poohbby2011 on 08 February 2023 about Food Lion.

Worked my 9-5 that day as usual…. Pick up my kids go to my not so favorite food lion anymore on N.Main St. in Mooresville!! Normal shopper, I shop there every month when my foodstamps come even in between for... Read more

Comments: 0
Rating:

Store management

Complaint from Joe Dodson on 07 February 2023 about Food Lion.

I live near the King William Food Lion and have been shopping for some time but after going to other Food Lions I don’t understand why this one is so unorganized inside with stock. They crowd the isles with stock... Read more

Comments: 0
Rating:

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