Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 61 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Nasty produce department

Complaint from Jo mcgriff on 21 June 2023 about Food Lion.

I shop at this food lion daily and so does a lot of my family members and we went into the store yesterday to get produce and it was nasty. The potatoes were green and sprouting, the papaya was rotten,... Read more

Comments: 0
Rating:

Profane language from delivery driver.

Complaint from Mikeed13@gmail.com on 21 June 2023 about Food Lion.

Told the man to move his car out of my driveway and he replied to my wife with profane language. The car had been sitting there running for at least 30 minutes but he told me that he needed a... Read more

Comments: 0
Rating:

Milk

Complaint from @markgarner28 on 19 June 2023 about Food Lion.

Several times in the past year I have purchased Food Lion store brand whole milk. We drink a gallon per week. At least 6-8 times including our most recent purchase the milk will sour and curdle in your coffee 5-7... Read more

Comments: 0
Rating:

Rude and disrespectful employee

Complaint from EmberWolf on 17 June 2023 about Food Lion.

My mother and I went to Food lion on Friday Jun16th around 6pm to pick up her to go order I placed for 5 food lion orange sherberts.When we got there I called the number to let them know we... Read more

Comments: 0
Rating:

Staff complaint

Complaint from Lucifer.xx on 15 June 2023 about Food Lion.

One of the staff members, whose name I believe is Perla, has been making me uncomfortable with her behavior. Today, as we were sitting in the parking lot, she was staring into my car and laughing at me. Along with... Read more

Comments: 0
Rating:

meat packing

Complaint from bguz on 15 June 2023 about Food Lion.

i always buy food lion bone in chicken thighs they are always clean and look fresh. . yesterday 6/14/23 i came home with 2 packs 6 lbs. each. unwrapped today to vacuum pack and globs of fat were hidden under... Read more

Comments: 0
Rating:

Customer service manager Jocelyn

Complaint from Michelle Carter on 12 June 2023 about Food Lion.

The customer service manager was very rude. She was talking on her phone ignoring customers. She should never be a customer service manager. Plans for a backed up all the way to to meet apartment at 11:00 PM. Read more

Comments: 0
Rating:

Rudest cashier ever

Complaint from Peggy Loving on 09 June 2023 about Food Lion.

A cashier named Lauren is the rudest cashier I have ever seen. I usually have to go through her line and she's really rude and obnoxious. She doesn't need to be in customer service. Everyone I talked to says the... Read more

Comments: 0
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Manager complaint

Complaint from myfairlizzy on 08 June 2023 about Food Lion.

Today I accidentally used my personal card to pay for my companys groceries. I was very appologetic but needed it to be rerung under the proper card. I had the groceries pulled from my hands, thrown on the counter. I... Read more

Comments: 0
Rating:

Very rude employee

Complaint from Hampton.janice@icloud.com on 01 June 2023 about Food Lion.

Went to check out at foodlion and I told the cashier I had 2 separate orders and I have never seen a employee as rude as her , told me you better have it separated and of course I did... Read more

Comments: 0
Rating:

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