Food Lion Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Food Lion over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 61 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

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Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Molded tomatoes

Complaint from LCW on 09 July 2023 about Food Lion.

Good morning, Yesterday, I took my mother out for her weekly trip to get groceries. We went to the food Lion on Winecoff Road in Concord, North Carolina. One of the main items we went for was tomatoes, considering... Read more

Comments: 0
Rating:

Front End Manager

Complaint from JoN569 on 06 July 2023 about Food Lion.

I am a former employee of this location. I was employed from 12/22 to 5/23. My position was cashier. The front end manager, Marilyn's behavior,from the very beginning was intimidating, authoritarian as well as domineering and commanding. I, along... Read more

Comments: 0
Rating:

Rude cahier

Complaint from 0126 on 05 July 2023 about Food Lion.

Approached check out, one person ahead of me. Light was off, only two lines open. I said, I see your light is off, are you still open. She replies, I know my light is off, I don't need you to... Read more

Comments: 0
Rating:

Fraudulent Dates on milk.

Complaint from Lap3 on 02 July 2023 about Food Lion.

I am very upset at the fact that my milk is soured yet again. Today is 7-1-23 and my Food Lion Brand milk is dated use by 7-11-23 and is bad. Smell taste and visual. We bought another gallon today... Read more

Comments: 0
Rating:

Filth and safety hazards

Complaint from Mary Margaret on 30 June 2023 about Food Lion.

06/30/2023 7:20AM My husband went to Food Lion in Springfield Ga. When he entered the store there were corn husks all over the floor in produce. Should be swept up immediately proventing a slip and fall from happening. The woman... Read more

Comments: 0
Rating:

Unprofessional Management

Complaint from somuchjass on 29 June 2023 about Food Lion.

The manger sheldrick streete jr. is an unprofessional manager that doesn’t treat his employees nor customers with respect. I was eventually terminated for a reasonable reason but the following day i didn’t hear from the original manger and when i... Read more

Comments: 0
Rating:

Disrespected

Complaint from Lesandra Bailey on 27 June 2023 about Food Lion.

Was in ally way in store and as I was walking you boy that works in store came around the corner a pulling cart came close to me which I had to move closer to stuff that was sitting in... Read more

Comments: 0
Rating:

Lazy assistant store manager/ meat department manger

Complaint from Cakwmonster on 23 June 2023 about Food Lion.

The assistant manager doesn't do anything but walk around the store he's lazy and he complains about employees work but doesn't want to help get the work done what he does do is very little effort. The meet manger leaves... Read more

Comments: 0
Rating:

Android

Complaint from ChiChiMaMa on 22 June 2023 about Food Lion.

My complaint is regarding your supposive update of your Food Lion app and you took AWAY the app for us ANDROID USERS!!! NOT EVERYONE HAS AN APPLE PHONE ETC. Im NO LONGER shopping at your stores... Read more

Comments: 0
Rating:

Employee doing drugs on job

Complaint from MarandaShay843 on 21 June 2023 about Food Lion.

Yes me and my son arrived at food lion to shop and your employee was nodded out in the parking lot. I ended up going to use the restroom about 15 mins later and seen the employee again in the... Read more

Comments: 0
Rating:

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