Food Lion Complaint Sentiment: Negative

Our sentiment meter has identified a 300% increase in complaints about Food Lion over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Food Lion's offerings.

Sentiment data last updated on March 29, 2024

Food Lion complaint process

Do you have a dispute or had a bad customer experience with Food Lion? Submit your Food Lion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Food Lion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Food Lion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Food Lion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Food Lion complaints chart

We have received 63 complaints about Food Lion over the last 12 months. The graph below shows a monthly breakdown.

20
18
16
14
12
10
8
6
4
2
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Food Lion complaint statistics

Curious about Food Lion's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

188
Total complaints
187
Open Complaints
0
Complaints pending
1
Complaints resolved
1.3
/10 188 ratings

Food Lion reviews: (188)

Authentic experiences shared by our community for your benefit.

Rude manager and no customer skills

Complaint from hilliarddebbie on 23 June 2022 about Food Lion.

Saturday June 18, I stopped at Food Lion to pick up a few items. I usually pay by check. I usually give the cashier a blank check and it goes through without any problems. this particular Food Lion told me... Read more

Comments: 0
Rating:

Bad management and poor quality

Complaint from Kinggerman on 06 June 2022 about Food Lion.

Hi my name is Brian kizer I was previously working at food lion in Portland Tn...The manager Jackie...is not good management.. there rude to the employees..I worked the dairy department and they were rude..they do stuff that does not contain... Read more

Comments: 0
Rating:

Sour Milk

Complaint from bobbyacord on 24 May 2022 about Food Lion.

I have for the last year bitterly complained about the shelf life date on milk being very misleading. The milk is most often curdled or sour at least five days before the sell by date. While store managers... Read more

Comments: 1
Rating:

Cashier

Complaint from alisaharley1028@gmail.com on 17 May 2022 about Food Lion.

Was in the store on Saturday the young cashier was not polite didn't even spoke ....address's me as a customer...I had a coupon she put in two times and signed it declined..I had to tell her get help...because it works...... Read more

Comments: 0
Rating:

Horrible leader!

Complaint from Finfan06 on 04 May 2022 about Food Lion.

The lady in charge of the cashiers, Christina at the store in Madison, NC. Is just an awful leader she is sexist towards the male employees who are upfront. Giving the females more breaks and being more strict on the... Read more

Comments: 0
Rating:

Store Manager

Complaint from Yenifer on 24 April 2022 about Food Lion.

I'd like to formally send a complaint about the general store manager Adam and this Food Lion location on Highway 55 in Durham NC for racial discrimination towards the hispanic employees. My mother has worked in groceries stores many years... Read more

Comments: 0
Rating:

Pay shortage

Complaint from bryants5668@gmail.com on 12 April 2022 about Food Lion.

I retired on 31822, agreed to work part-time after a week off. Requested my remaining vacation hrs to be paid for the week in between, received 80 hrs pay at a part-time rate, not at my full-time rate as... Read more

Comments: 1
Rating:

Harassment from a co worker

Complaint from eckenrodegregory0@gmail.com on 06 April 2022 about Food Lion.

I'm an employee there and I was off sick with Covid and amonia just a few weeks ago. So I had given permission to my daughter to pick up my check for me. My daughter went through Hell by the... Read more

Comments: 0
Rating:

Rude employee Cashier 0212 Maiden NC Food Lion

Complaint from Rebeccah on 26 March 2022 about Food Lion.

I was in the check out line and was putting my items on the conveyor belt. The cashier was finishing up with the customer in front of me. Cashier was just waiting on their payment card to clear. ... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?