While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 54 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from OleksandrSavchyn on 23 July 2023 about FedEx.
there was supposed to be a delivery, but they did not say in any way when at least approximately they would be, stupidly appeared like thunder in broad daylight about leaving a paper that they were sending it back. although at... Read more
Complaint from Mkeith2582 on 23 July 2023 about FedEx.
I had a package that is not replaceable stolen off my doorstep where it was left. I was on my way home from vacation when this package was left on my doorstep where it was susceptible to theft and was... Read more
I received my package on time. My complaint is in regard to two hours of having a driver from FedEx still remaining in my neighborhood around and in front of my property. And, I witnessed them driving throughout the neighborhood... Read more
Complaint from Gidge on 20 July 2023 about FedEx.
A certain driver always leaves my packages outside of my complex building and doesn't even ring my bell, my neighbor, yet again had to bring all three heavy packages to me: before someone took them. I've complained about this at... Read more
Complaint from idajm on 20 July 2023 about FedEx.
My package was delivered 25 minutes from my address. Not even the right road. It was a 50 minute trip for me to pick up my package. Not even a close delivery. Thank goodness the... Read more
Complaint from Julie Hampshire on 18 July 2023 about FedEx.
HAVE BEEN SENT AN INVOICE AND THREAT LETTER DUE TO NON PAYMENT ?FOR PAYMENT BUT HAVE NOT USED SENT OR RECEIVED FROM THIS COMPANY CANNOT SPEAK TO A HUMAN TO INQUIRE WHY THIS HAS HAPPENED I DOWN LOADED THE APP... Read more
Complaint from Joseph Henry Jones on 16 July 2023 about FedEx.
Delivery has been made today at rural mailbox(cluster mailboxes) and not at home address which is away from the home address. I have left instructions many times to bring deliveries to home residence address, but sometimes they do and sometimes... Read more
Complaint from DM Spec on 14 July 2023 about FedEx.
I received a letter from Fedex asking me to pay some weird amounts I don't recognise. I tried to call or chat with Fedex customer support but kept been referred to an AI automated assistant who was completely useless. Read more
Complaint from MissAmy on 06 July 2023 about FedEx.
I tried for days to change my address on site. Couldn’t get through to anyone. Package was delivered to my old address. Finally got through to customer service and the girl was rude and unhelpful then hung up on... Read more
Complaint from Dipinty on 03 July 2023 about FedEx.
On June 30th, I placed an order with Wayfair for home furniture worth $1699 (prepaid in full). By mistake, their system took my default billing address as my shipping address (my old place) and I missed changing it. I reached... Read more
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