While some customers may still be encountering a bad experience, our sentiment meter has detected a -63% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 249 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Rebecca C. on 23 December 2020 about Family Dollar.
Price posted was 50% off!!!! When I went to pay your employee said she forgot to take the sign down. Very rude and should have honored the price!!!! Then she could have taken the sign down!!!! I asked to speak... Read more
Complaint from Sarahn on 23 December 2020 about Family Dollar.
Well i was shopping and the place was drity and open food on the shelves employees were sitting at the register eating and talking when someone had asked for help getting something the lady had waited she finally gave up.then... Read more
Complaint from FDcomplaint1 on 23 December 2020 about Family Dollar.
The employee CoCo was extremely disrespectful from the moment I entered the establishment she was in fact yelling and being rude as I went to check out I asked another employee was the second register open as I did not... Read more
Complaint from Jayla1976 on 22 December 2020 about Family Dollar.
On 12222020, at 430pm I had an item being held behind the register and when I returned to get the item a worker named Heidi was putting the item back. When I asked her if I can have them that... Read more
Complaint from katmojo on 21 December 2020 about Family Dollar.
The workers now, does not welcome you, they keep cleaning items for certain customers, does not say a word of simply, thank you, again, thank you. Read more
Complaint from Rebecca C. on 21 December 2020 about Family Dollar.
Posted sign said 50% off regular price!! When I went to pay the assistant manager refused to honor posted price because she forgot to take the sign down yesterday!!!!! Not my fault!!! She was very rude and made a big... Read more
Complaint from philipbrobertson @gmail.com on 20 December 2020 about Family Dollar.
I have been a regular customer at this store since you opened and I have never had a bad experience with staff until yesterday !2-19-20.The supervisor chose to kkep me waiting a couple of minutes while he talked to possibly... Read more
Complaint from PhoenixRises246 on 20 December 2020 about Family Dollar.
Hi, I would like to report a very rude employee at the Point Breeze Dollar store. When I got to the store, there was no one at the counter because all of the employees were in the back office area... Read more
Complaint from China Doll on 19 December 2020 about Family Dollar.
The manager, saying the someone use the $5.00 coupon. He didn’t even checks. Read more
Complaint from mbwlive on 19 December 2020 about Family Dollar.
When I got to the register, I noticed that none of the employees were wearing masks. All the customers were. Read more
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