smart coupons
Complaint from TART GINGER on 11 January 2021 about Family Dollar.
had smart coupons in amount of$12.00 DID NOT RECEIVE ON CHECK OUT Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Neutral
Our sentiment meter has detected that Family Dollar complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -25%. While some customers might experience challenges with Family Dollar, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 242 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
50
45
40
35
30
25
20
15
10
5
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1901
Total complaints
1898
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1901 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1901)
Authentic experiences shared by our community for your benefit.
Dirty and not organized
Complaint from Mejiaavan on 11 January 2021 about Family Dollar.
This family dollar in Paducah Texas is so dirty and nothing in the store is organized prices are not ever rite and also have filled out tones of job apps but never have they ever tried to hire me Read more
The Cashier was being rude
Complaint from Mwhitley on 09 January 2021 about Family Dollar.
Hi around 9:45 am I made my way to the cashier. I said good morning to her. So she rang up my product and walked away so I asked her if I could slide my P - EBT card and... Read more
Early Closing
Complaint from Samila on 08 January 2021 about Family Dollar.
On January 7, 2021, I arrived at the Family dollar on Winchester Ave. The location is near Knight Rd. Employees are making up his or her own business hours instead of following family dollar’s store hour policy. It’s a disgrace. Read more
Racial
Complaint from Mya on 07 January 2021 about Family Dollar.
Okay I went in to get milk and I walked by the cashier who seen me and didn’t bother telling me witch register so I figured the first one well I stood there waiting til a lady got behind... Read more
discrimination defamation of character
Complaint from Tyrone Robinson on 07 January 2021 about Family Dollar.
I walked into the store and I was told to leave and the store manager told me that he was going to call the police for no reason. He said that I was caught... Read more
NO MASKS
Complaint from 7thGenTexan on 06 January 2021 about Family Dollar.
NO employees wear a mask and they DO NOT ask customers to wear one. The employees even ask why you are wearing one! Our county has a higher rate of infection per 100k than the larger counties surrounding us! I... Read more
Disrespectful “Manager and Sergio”
Complaint from MlAllen-Kerceval on 02 January 2021 about Family Dollar.
The cashier has 6 people in line , 2 are ahead of me. She is in her personal cell phone talking louder about personal things while ignoring customers while checking them out. TOTALLY DISRESPECTFUL AND POOR TRAINING AND NOT GIVING... Read more
No employees wearing masks
Complaint from WearAMask on 01 January 2021 about Family Dollar.
Not a single employee there has been wearing a mask during the COVID-19 pandemic, despite Michigan’s mask mandate. It is the only store in town I have been to that has been irresponsible enough to allow its employees to go... Read more
Bad Customer Service
Complaint from pjahn on 01 January 2021 about Family Dollar.
Upon arriving to the store there was a big blue cart blocking one of the Isle that I was in. A man came out out of the back room, on the east side of the store, startling me there... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
