Stoled
Complaint from Gazalomick on 20 May 2022 about Family Dollar.
Pull out four hundred dollars and misplaced two hundred dollars cashier's took money Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -38% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 243 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
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Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1900
Total complaints
1897
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1900 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1900)
Authentic experiences shared by our community for your benefit.
Your Cashier stole my 100.00 dollars
Complaint from Sondracra on 20 May 2022 about Family Dollar.
Three days ago I was shopping at your store I was purchasing a American Express Prepaid gift card and two packs of cig.s .I told your cashier I was putting 100.00 dollars on the card and I wanted two packs... Read more
Haven't gotten Paid
Complaint from Abby@074 on 17 May 2022 about Family Dollar.
It has been almost a Month since I worked at Family Dollar, and still haven't gotten paid. Read more
Temperature inside the building
Complaint from sjdamar@ruraltelnet on 17 May 2022 about Family Dollar.
I was excited for the opening of Family Dollar in Hill City Kansas because of the conditions at the Dolllar General this is a block from Family Dollar. Family Dollar Dollar Tree store is a clean, well stocked store with... Read more
employee hours
Complaint from french waye on 15 May 2022 about Family Dollar.
i was recently ask to step down from being an asst mgr supposedly so i woulnt get to maney hours that would effect my social security.according to my s.s. letter about by benefits i can earn 19,000.oo dollars a year.i... Read more
Complaint about store manager
Complaint from Jara4ver71@gmail.com on 11 May 2022 about Family Dollar.
So almost three weeks ago I had an interview at the family dollar in Morrison. I was offered the job and was told to go home and take the online test so I did. I then received an email from... Read more
Workers sitting around an not checking customers out
Complaint from Mr Roper on 11 May 2022 about Family Dollar.
Three employees at the store an one checking out a line of ten people, two employees sitting and drinking juice an just watching , the manager look over and just walk off, this is one of the worst family dollars... Read more
Rude Customer Service
Complaint from Juan Zep on 10 May 2022 about Family Dollar.
I went to the store today on Bridgewood in Fort Worth and Desiree Washington was the manager. I was told that items still in there original wrapping and boxing are non refundable without a receipt. She refused to tell... Read more
Harassment from employees
Complaint from David w on 06 May 2022 about Family Dollar.
My name David Wright and I've been working at the Family Dollar Store for nine months and every day I get harassed because the color of my skin I don't get no respect I get called namesby employees and managers... Read more
Store manager is very rude and unprofessional
Complaint from To Katrina on 05 May 2022 about Family Dollar.
I've had a few bad experiences at the Family Dollar in Alamosa Colorado. The manager Katrina is very rude. She is always out side smoking or with a man I think her husband. I have seen her fight with the... Read more
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