Store closes early everyday
Complaint from Kina on 16 December 2020 about Family Dollar.
Everyday the store closes early. Read more
Family Dollar complaints
Family Dollar Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Family Dollar over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Family Dollar complaint process
Do you have a dispute or had a bad customer experience with Family Dollar? Submit your Family Dollar complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Family Dollar.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Family Dollar complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Family Dollar?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Family Dollar complaints chart
We have received 250 complaints about Family Dollar over the last 12 months. The graph below shows a monthly breakdown.
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Family Dollar complaint statistics
Curious about Family Dollar's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
1898
Total complaints
1895
Open Complaints
0
Complaints pending
3
Complaints resolved
1.2
1898 ratings
How to contact the customer service of Family Dollar?
Below, you will find the contact information for the complaint department of Family Dollar. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
844-636-7687
Corporate HQ address:
500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States
Contact form:
The corporate office of Family Dollar is located at 500 Volvo Pkwy, Chesapeake, Virginia, 23320, United States. You can contact the customer service of Family Dollar by calling 844-636-7687. If you want to reach out to Family Dollar through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Family Dollar reviews: (1898)
Authentic experiences shared by our community for your benefit.
Employee's using Profanity
Complaint from ASmith01 on 15 December 2020 about Family Dollar.
I visited this location occasionally I was very satisfied with the cleanliness of the store. I was very disappointed how the employee's and the manager are using profanity in front of the customer's. The employee's have no communication skills... Read more
I quit and now my boss is refuse to pay me the hour
Complaint from Joshua1992 on 15 December 2020 about Family Dollar.
I work some days at family dollar and I dnt like the experience at job site, so I decided to quit for working there, now my supervisor cesar Adrianis is acting like theres nothing to do so he can fix... Read more
I was called a gay bigger by management
Complaint from looklisten2003@gmail.com on 15 December 2020 about Family Dollar.
I was looking to buy my pregnant wife some peppermints when I visited the store in jefferson square in Pine bluff arkansas on olive street. I was told to take my hood off in the store. The temperature outside was... Read more
Cash back
Complaint from BBaker on 14 December 2020 about Family Dollar.
How is in this Family Dollar the other day and two corporate guys came in for inspection I suppose and took down the no cash back sign that is always taped up at the register the next day it was... Read more
Coupon and Deals
Complaint from Lolly2020 on 14 December 2020 about Family Dollar.
I shopped at Family Dollar today in Rosamond, Ca. on December 13, 2020. There were Red Tag Sales that listed all Socks, Underwear, Intimates, Thermals and Beanies and GlovesMittens as (Buy One get One 50% Off). I had also used... Read more
Cashier harassing
Complaint from Valpal74 on 13 December 2020 about Family Dollar.
My husband has severe asthma. This is the 2nd time that he has been harassed by the same two ladies. We have lived in Alvarado over 19 years and frequently shop at your store due to convenience. There is an... Read more
Unusable coupons
Complaint from SimoneL on 13 December 2020 about Family Dollar.
Not for nothing but I'm disappointed. After years of shopping at Family Dollar, because I live right next door so it's been my go-to corner store, I'm a little pissed. For so long the $5 coupon would be good for... Read more
SEXUAL HARRASSMENT
Complaint from Ngdozier019@gmail.com on 13 December 2020 about Family Dollar.
I TOLD CASHIER NAMED KIM TO STOP CALLING ME HONEY, THAT I AM NOT HER HONEY. THIS IS HER SECOND AND LAST TIME.SHE CALLED ME HONEY AGAIN TODAY IN A STORE FULL OF CUSTOMERS.SHE IS PURPOSELY CLAIMING ME IN PUBLIC. Read more
Rude comment from manager to me
Complaint from Kings on 13 December 2020 about Family Dollar.
As I went to walk down the Christmas aisle the manager stood at the end watching his cashier look for an item for a customer on the phone. I patiently waited and then I said excuse me may I go... Read more
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