Complaint: Failure of dispenser and composition of tablets

on 11 May 2021 about Sweetex in category Food and Beverage Brands

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My complaint:

The last 2 dispensers I bought have presented problems. The first was the dispenser itself; simply failing to dispense the tablets without repeated pressings and shaking of it – only sometimes with success. I attributed the problem to a fault in the dispenser mechanism.

The second – the one currently in use does dispense the tablets but they are coming out typically broken in half – so 2 half sized discs as it were – and then maybe a full one ….etc. It’s apparent in this case the tablets are not properly constituted; i.e. not binding sufficiently to pass through the dispenser in one piece. The lot number on this one is L248 BBE 10 2023

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Justified complaint?

Suggested solution:

Please to acknowledge it and prepare to do something about the latter presentation in particular; the first one I'd put down to a rogue dispenser.

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