EA Games Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about EA Games over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering EA Games's offerings.

Sentiment data last updated on March 28, 2024

EA Games complaint process

Do you have a dispute or had a bad customer experience with EA Games? Submit your EA Games complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of EA Games.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional EA Games complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about EA Games?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

EA Games complaints chart

We have received 12 complaints about EA Games over the last 12 months. The graph below shows a monthly breakdown.

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EA Games complaint statistics

Curious about EA Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

21
Total complaints
20
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 21 ratings

EA Games customer service FAQ:

Why should I file a complaint about EA Games on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including EA Games. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold EA Games accountable for any issues or problems you may have encountered.

What kinds of complaints can I file about EA Games on Complain.biz?

You can file any kind of complaint related to EA Games, such as issues with game performance, bugs, glitches, billing problems, poor customer service, and any other problems you may have experienced.

What are the most common complaints about EA Games?

According to the data of complaints we received through our platform, some common complaints about EA Games include:

  • Game performance issues: Some customers report that games run slowly or crash frequently.
  • Billing problems: Some customers report unexpected charges, difficulty getting refunds, or difficulty canceling subscriptions.
  • Customer service issues: Some customers report difficulty reaching EA Games' customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Bugs and glitches: Some customers report encountering bugs or glitches that disrupt their gameplay experience.
  • In-game purchases: Some customers report that in-game purchases are too expensive or that the items they receive are not as advertised.

Can I expect compensation or a refund if I file a complaint about EA Games on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. EA Games may offer compensation or refunds as part of their resolution process.

How can I contact EA Games customer service directly?

After submitting your complaint through our platform, it's best to notify EA Games directly. You can contact EA Games customer service by calling +8664195766, by visiting their help section / community, or by reaching out to them through @EAHelp on Twitter.

How to contact the customer service of EA Games?

Below, you will find the contact information for the complaint department of EA Games. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+8664195766
Contact form:

You can contact the customer service of EA Games by calling +8664195766. If you want to reach out to EA Games through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

EA Games reviews: (21)

Authentic experiences shared by our community for your benefit.

Unfairly and unjustifiably account ban

Complaint from Scorchingchasm on 23 April 2023 about EA Games.

Hello, I'm Harris. My account was banned back in 2021, due to hate speech in chat. I was assaulted and abused during the match and I retaliated but I didn't vandalize the property or infrastructure to deserve this. For two... Read more

Comments: 0
Rating:

Fifa 23

Complaint from Jojo11 on 07 February 2023 about EA Games.

This game is horrendous can’t pass where you want or even play the game how you want scamming people out of money to buy coins to buy player and the packs you buy don’t have big players in which they... Read more

Comments: 0
Rating:

Complaint against EA

Complaint from Bernardo on 13 January 2023 about EA Games.

Hello, I am writing to express my disappointment with FIFA 23 and to get a refund. There are only two modes really in this game: Ultimate team and Career mode. People play Ultimate Team so that they can play against other real people.... Read more

Comments: 0
Rating:

Fasle ban without provding reason

Complaint from Cap on 06 November 2022 about EA Games.

Banned for multiple suspicious activities (in my eyes it means we hate you and we have some beef with you so we gonna ban you without direct reasons), I played for over 2000 hours spent 10,000 USD on this... Read more

Comments: 0
Rating:

I got banned for my real name,

Complaint from AK.Niazi on 07 September 2022 about EA Games.

hi there, with most respect EA sent me an E-Mail that informed me that my name was hateful and I got banned for 168 hours. I am very shocked on this EA's behavior when this is my real name which is added... Read more

Comments: 0
Rating:

The Sims 4 and EA Origins issue

Complaint from RLGRay2p2p on 25 March 2022 about EA Games.

EA Origins program is not allowing The Sims 4 to launch from Steam. I bought The Sims for and all DLC to play. But after download and install from Steam the game didn't launch. EA Origins needed to be installed.... Read more

Comments: 0
Rating:

No pack

Complaint from Markboggy12 on 06 November 2021 about EA Games.

Brought a 25k pack on 1st November in the morning through the FIFA app on my phone.As soon as I purchased pack it logged me off so I logged back on and had no pack but coins had been taken. After... Read more

Comments: 0
Rating:

FIFA 22 on switch is a game from 2007

Complaint from DJSGames88 on 25 October 2021 about EA Games.

The features on FIFA 22 have not been updated with everything new on Xbox, PlayStation and PC. The graphics look like they were made in 2007 and are not anywhere near as good as most if not all other Nintendo... Read more

Comments: 0
Rating:

Tired of being ignored

Complaint from Radical0926rad on 27 June 2021 about EA Games.

I have filed a complaint multiple times with ea.com ive been polite at first but the more i was ignored or tossed to the side the angrier i got. I am at my wits end! These people claim authentic gameplay... Read more

Comments: 0
Rating:

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