Order late
Complaint from Kapil Tyagi on 13 June 2021 about Dominos Pizza.
I ordered my pizaa at 1:40 and they give 30 minute delivery guarantee and pizaa Clem on more than 1 hour at 2:52 and there service number is unreachable Read more
Dominos Pizza complaints
Dominos Pizza Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Dominos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 18, 2024
Dominos Pizza complaint process
Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Dominos Pizza?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Dominos Pizza complaints chart
We have received 73 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Dominos Pizza complaint statistics
Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
3412
Total complaints
3410
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
3412 ratings
How to contact the customer service of Dominos Pizza?
Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-734-930-3030
Contact form:
You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Dominos Pizza reviews: (3412)
Authentic experiences shared by our community for your benefit.
Service and behaviour
Complaint from Shivendra on 13 June 2021 about Dominos Pizza.
Dear sir Hello its dr. Shivendra here i ordered pizza on sunday 13 after my night shift they ed my order order But did not delivered even after 2 hr I called the store but no one received This is... Read more
This store should be closed permanently
Complaint from JustWantSomePizza on 13 June 2021 about Dominos Pizza.
This is not the first time I have experienced horrible treatment by this store. Like many times before, we ordered our pizza through the app at 7:30 pm. At 7:44 pm it came out of the oven. At 8:15, it... Read more
Salads
Complaint from Salads on 12 June 2021 about Dominos Pizza.
I got a salad and some breadsticks when I get the salad it was yellow and Brown I couldn’t even eat it it was so nasty when you start checking your salads before they give it to the customers I... Read more
Refund
Complaint from CLG76239 on 12 June 2021 about Dominos Pizza.
I wasn’t able to get my food during my lunch break. So I just canceled it and that was last Wednesday (060221) So I canceled my order and have yet to receive my refund of $23.25. Yes it’s not... Read more
Employee Scam
Complaint from cherish righteousness on 12 June 2021 about Dominos Pizza.
I made an order for 30 piece hot wings in store. When I got ready to pay I noticed that the card reader screen was full of numbers. I had almost inserted my card in before I noticed it. The... Read more
Sexual harassment
Complaint from matthewcurry69420@gmail.com on 12 June 2021 about Dominos Pizza.
Your manager was caught holding hands and kissing my girlfriend while in store on clock his name is Paul I want him fired or there will be lawsuit he has used his position to give my gf raises from 7... Read more
Found a strand of hair in the Pizza
Complaint from Sheeja on 12 June 2021 about Dominos Pizza.
We had ordered for Pizza yesterday and there was a long strand of hair found in the Pizza. It was a Moroccan Spice Pasta Pizza-Non Veg ORDER ID - 3035745199 It is also to state that the delivery was not a no... Read more
Messed up pizza AGAIN AND RUDE PEOPLE
Complaint from Lynne Tuttle on 12 June 2021 about Dominos Pizza.
We ordered a philly steak and cheese pizza for delivery. When pizza got here it was not a philly steak and cheese pizza and it was burnt. I called to tell them about it first it took almost 15 minutes... Read more
Bad service
Complaint from Kim137 on 12 June 2021 about Dominos Pizza.
I put an order online at 7:15 they processed my order baked my food and quality checked it by 7:45 I called the store around 8:30 because I still didn’t receive my food and it still was on quality check... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
