Dominos Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 50% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.

Sentiment data last updated on March 28, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 76 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3410
Total complaints
3408
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3410 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3410)

Authentic experiences shared by our community for your benefit.

Wrong pizza

Complaint from Sheliah93 on 22 September 2023 about Dominos Pizza.

When I called to order pizza, I asked the representative what kind of special deals on pizza the restaurant had. He then resumed on to 2 large one topping, 1 large two topping, and etc. I told him I would... Read more

Comments: 0
Rating:

Domino's didn't deliver my pizza

Complaint from Skye rose mackinnon on 18 September 2023 about Dominos Pizza.

Ordered my pizza 7:30 p.m. it is now 9:39 pm I have tried to contact them directly if I phone they will not answer the phones store saves it's open on line where I placed my order I have prove... Read more

Comments: 1
Rating:

Burt bubble pizza

Complaint from Markyd on 16 September 2023 about Dominos Pizza.

The last 2 times I have ordered from this Domino's it has been ridiculous. My last pizza had huge bubbles all over it I'm just wondering what's going on is there a new cook. It's the closest Domino's to me... Read more

Comments: 0
Rating:

Harassment/threats

Complaint from Bl8971md on 12 September 2023 about Dominos Pizza.

I Bradley Livingston was working yesterday on September 11, 2023 between the hours 5pm - 10pm on Monday. The store manager name Jason was hostile to a black man customer that tried to explain to Jason that one of the... Read more

Comments: 0
Rating:

Late pizza order and wrong order

Complaint from Nat.123456 on 05 September 2023 about Dominos Pizza.

Hi Domino's, I hate to make a complaint about my pizza, I ordered it at 7.14 and over and hour wait and the pizza was cold. Id like to request a refund for my order. Attached is a picture showing this.... Read more

Comments: 0
Rating:

Bad food and service

Complaint from roche728 on 01 September 2023 about Dominos Pizza.

Every person at this location needs to be fired or retrained. On 8/26/23 at 4:15 PM, I had a horrible experience from start to finish, and this happens every time. I gave them another chance, but it has gotten worse.... Read more

Comments: 0
Rating:

2 1/2 for cheese steak Pizza and lava cake...

Complaint from Elizabeth Fink on 30 August 2023 about Dominos Pizza.

I was waiting for a lg. Cheese steak Pizza and lava cake for more than 2 1/2 hrs... When they finally delivered it.. the delivery kid left ... I followed him outside and he just kept going. When I called Domino's... Read more

Comments: 0
Rating:

Multiple complaints

Complaint from Lisa Bryan on 28 August 2023 about Dominos Pizza.

My son picked up our order and upon arriving home there were no icing cups of which I ordered 4 extra on a $71.75 ticket. I had to drive back into town which is a 30 minute drive round trip... Read more

Comments: 0
Rating:

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