Dominos Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 50% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.

Sentiment data last updated on March 29, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 76 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3410
Total complaints
3408
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3410 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3410)

Authentic experiences shared by our community for your benefit.

Horrible Customer Service

Complaint from Ms. D on 05 June 2020 about Dominos Pizza.

Called store, on lengthy hold, hung up x2. 3rd call, asked for manager. announced asst manager, however, could not answer any questions without asking female in background (who can be heard). Co cold soggy thin crust pizza. Told nothing can... Read more

Comments: 0
Rating:

very late time order

Complaint from knight on 04 June 2020 about Dominos Pizza.

On Thursday 6420 I ordered a time order for 5:30 when that time came I was waiting and waiting it finally showed up at 540pm I was not happy so I called the manager and ask him about my order... Read more

Comments: 0
Rating:

Manager

Complaint from Unnecessary on 04 June 2020 about Dominos Pizza.

The 40 year old manager is a convicted felon with no drivers liscense. He is also sleeping with his underage employees and the owner knows about it but wont do anything. He needs to be terminated immediately!! For the safty... Read more

Comments: 0
Rating:

Rude disrespectful staff

Complaint from Glym on 04 June 2020 about Dominos Pizza.

I recieved burnt pizza , they gave me a I dont care attitude. Hung up on me. Than the manager calls me back I got angry and cursed him out for acting like a jerk. Read more

Comments: 0
Rating:

Not bacon but Fat Back1.

Complaint from Moon13 on 04 June 2020 about Dominos Pizza.

This location charges more for bacon, that is bad enough. But too charge you more and give you what looks like fat back is terrible. This complaint should probably be made to the health department. Read more

Comments: 0
Rating:

hair on one of my pizzas

Complaint from timothy0811 on 04 June 2020 about Dominos Pizza.

I just found a hair on my pizza here in Appomattox va called the store and the lady said I would need to bring the slice of pizza that has the hair on it to prove I not lying here... Read more

Comments: 0
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Amount refund

Complaint from Nayeema Sulthana on 04 June 2020 about Dominos Pizza.

I ordered non veg meal which will also contain Pepsi it in. But because of no stock, delivery person did not delivered it and the delivery person told like amount will refund automatically but it didn’t refund yet. Read more

Comments: 0
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False Allegations from Delivery Driver

Complaint from ESTX on 04 June 2020 about Dominos Pizza.

A delivery driver falsely alleged a dog attack on her car to try and file personal car damages on customer. Customer met driver outside and had full control of dog at all times. Fraud seems to run rampant... Read more

Comments: 0
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Refusal to deliver to certain residents

Complaint from Arichards on 04 June 2020 about Dominos Pizza.

Over the last few weeks we have had several residents (white) be denied delivery but their neighbors (black) get delivery. One white resident placed an order yesterday at 4:30pm and was told they do not deliver to this address anymore... Read more

Comments: 0
Rating:

Arrogant and abusive employee

Complaint from Dr.Rayan on 04 June 2020 about Dominos Pizza.

We placed an order to take away through phone and us being Doctors working at a nearby super speciality hospital had to attend to a patient and called immediately to cancel the order. The employee who picked the call was... Read more

Comments: 0
Rating:

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