Dominos Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 50% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.

Sentiment data last updated on March 29, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 76 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3410
Total complaints
3408
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3410 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3410)

Authentic experiences shared by our community for your benefit.

Wrong order

Complaint from Roop kaur bhandohal on 01 September 2020 about Dominos Pizza.

I placed order for veggie paradise with cheese brust n peppy paneer with norml crust. N both with extra cheese. I recieved both peppy paneer n without cheese brust. Read more

Comments: 0
Rating:

How long the order took

Complaint from KFuller on 01 September 2020 about Dominos Pizza.

I ordered 2 pizzas and a 2 liter at around 7:00 pm tonight and the quality check started at 7:27. I then wasn’t notified about the status of my pizza for and hour until i just received my pizza at... Read more

Comments: 0
Rating:

Long wait

Complaint from Bridget890 on 01 September 2020 about Dominos Pizza.

I waited almost an hour. It says it was delivered so I called the store and they said they were waiting on an item to come out of the oven. 20 min later I call again and they say they... Read more

Comments: 0
Rating:

Hanging up

Complaint from maria_ on 01 September 2020 about Dominos Pizza.

Unfortunately I put 1 number wrong on my address so they delivered it next door. They called me once but I did not have my phone on me. They left almost instantly because I checked outside to see if anyone... Read more

Comments: 0
Rating:

Contactless delivery

Complaint from AaronSlovacek on 01 September 2020 about Dominos Pizza.

My wife just recently had a pizza delivered 20 minutes ago. She logged in as a guest. The driver left the pizza on a 3 inch wide banister instead of placing it on the large front porch floor. It is... Read more

Comments: 0
Rating:

Was treated unfairly, disrespectful to me and my 11 yrold!

Complaint from Lucy all I know is pain.. on 01 September 2020 about Dominos Pizza.

Rude Manager. Did not recieve equal services like everyone else that was a paying customer. She was disrespectful to my 11yrold when she wanted to be a big girl and order her own. Food! Was treated highly disrespectful and not... Read more

Comments: 0
Rating:

Refund

Complaint from Marurbi5 on 01 September 2020 about Dominos Pizza.

I ordered food at 2:46pm and 3:00pm online they called me at like 3:16pm to make sure i want both orders i said yes they didnt come until 4:00pm and only brought half the order i said ok mistakes happen... Read more

Comments: 0
Rating:

Lying by store

Complaint from Rob Davis on 01 September 2020 about Dominos Pizza.

I placed my order this afternoon for 7:05pm delivery. I waited until 7:42pm to call the store because the pizza tracker did not advance past 6:44pm when my order was being checked for quality by Matthew. The response that... Read more

Comments: 0
Rating:

Horrible customer service

Complaint from Noneya on 01 September 2020 about Dominos Pizza.

I chose the contactless carry out option so I don’t have to have unnecessary exposure to the public. I pushed the “I’m here” button and turned on my hazards right smack in front of the entrance. I counted 5 employees... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?